French Customer Support – Lisbon, No Nights + 3000 Bonus

Cross Border Talents; Setúbal; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A leading customer support company in Portugal is looking for a French Customer Support Specialist in Lisbon. In this role, you will handle inquiries through phone, email, and live chat, ensuring excellent customer experience. Candidates must be fluent in French at a C2 level and hold EU Citizenship or Portuguese residency. The position offers competitive salary, performance bonuses, and a meal allowance in a dynamic work environment.

Qualifications

• Fluent in French with C2 level proficiency.
• EU Citizenship or Portuguese Residency Card is required.
• 0-1 year of experience in customer support.

Responsibilities

• Communicate with customers professionally via phone, email, and chat.
• Respond to inquiries ranging from service information to account support.
• Document cases and maintain up-to-date customer interaction records.
• Escalate complex issues according to procedures.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Job description

A leading customer support company in Portugal is looking for a French Customer Support Specialist in Lisbon. In this role, you will handle inquiries through phone, email, and live chat, ensuring excellent customer experience. Candidates must be fluent in French at a C2 level and hold EU Citizenship or Portuguese residency. The position offers competitive salary, performance bonuses, and a meal allowance in a dynamic work environment.