French Customer Support — Lisbon, No Nights + €3k Welcome

Cross Border Talents; Cascais; Vor Ort; EUR 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Onsite Work

Zusammenfassung

A leading customer support services provider is seeking a French Customer Support Specialist in Lisbon. This role involves being the first point of contact for clients, handling inquiries through various channels while ensuring a seamless customer experience. The ideal candidate is fluent in French, possesses strong communication skills, and has 0-1 year of customer support experience. Attractive salary and benefits including performance bonuses and relocation support are offered.

Qualifikationen

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Aufgaben

• Communicate with customers in a professional, friendly manner.
• Respond to a wide range of inquiries.
• Provide guidance and resolve concerns.
• Document cases and maintain customer interaction records.
• Escalate complex or sensitive issues.
• Collaborate with internal teams.
• Achieve service quality and response time targets.
• Stay informed about product updates and best practices.

Kenntnisse

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Ausbildung

EU Citizenship or Portuguese Residency Card

Jobbeschreibung

A leading customer support services provider is seeking a French Customer Support Specialist in Lisbon. This role involves being the first point of contact for clients, handling inquiries through various channels while ensuring a seamless customer experience. The ideal candidate is fluent in French, possesses strong communication skills, and has 0-1 year of customer support experience. Attractive salary and benefits including performance bonuses and relocation support are offered.