French Customer Support Representative – Hybrid (Braga, Portugal)

Savior Artigos Texteis Lda; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome Bonus

Complexity Bonus

Food Allowance

Job summary

Savior Artigos Texteis Lda in Braga is seeking a bilingual customer service professional fluent in French for a hybrid role handling inquiries and guiding clients through financing solutions.

You will manage incoming and outgoing calls, build relationships, and ensure high-quality service within a compliant environment. Equipment pickup within 50 km; otherwise shipped.

This position offers a 6-month contract with a base salary and performance incentives.

Qualifications

• Native-level or fluent French proficiency.
• Strong analytical ability to assess customer requirements and recommend fitting financial options.
• High level of integrity, rigor, and attention to detail in handling confidential files.

Responsibilities

• Answer customer inquiries via phone regarding existing credit accounts and new financing requests.
• Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions to maximize sales potential.
• Manage customer files with high standards of rigor, compliance, and confidentiality.

Skills

French proficiency

Analytical ability

Attention to detail

Integrity

Job description

• Schedule: Monday – Friday (Rotational shifts between 07:00 AM and 05:30 PM) | Weekends Off!


• Contract Type: 6-month contract

• Location: Braga, Portugal (Hybrid)


• Schedule: Monday – Friday (Rotational shifts between 07:00 AM and 05:30 PM) | Weekends Off!


• Contract Type: 6-month contract

Position Overview

Are you fluent in French and looking for a hybrid customer service role in Braga? Join a dynamic team as the primary point of contact for a leading consumer credit platform. You will handle incoming and outgoing inquiries, guide clients through financing solutions, and deliver exceptional service within a quality-driven environment.

Key Responsibilities

• Answer customer inquiries via phone regarding existing credit accounts and new financing requests.


• Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.


• Build strong, lasting customer relationships based on service excellence and trust.


• Capitalize on commercial opportunities during customer interactions to maximize sales potential.


• Manage customer files with high standards of rigor, compliance, and confidentiality.

Requirements

• Language: Native-level or fluent French proficiency.


• Skills: Strong analytical ability to assess customer requirements and recommend fitting financial options.


• Work Ethic: High level of integrity, rigor, and attention to detail in handling confidential files.


• Location: Must be based in or near Braga, Portugal.


• Equipment Note: Candidates within 50 km collect equipment in person at the office; candidates living over 50 km away will have equipment shipped.

Compensation & Package

• Base Gross Salary: €930 / month (Paid over 14 months annually)


• Welcome Bonus: €2,000 total (Distributed in 12 monthly installments during your first year)


• Complexity Bonus: €140.00 / month


• Food Allowance: €7.63 per working day

Why Braga?

Enjoy working in one of northern Portugal's most vibrant cities. Braga combines rich historic charm, dynamic culture, and modern amenities with a standard of living that balances career and leisure.

Ready to Apply?

If you are ready to take the next step in your career with a predictable weekday schedule and competitive performance incentives, submit your resume today!