French Customer Support in Lisbon — No Nights+3000 Welcome

Cross Border Talents; Cascais; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A recruiting agency in Lisbon is seeking a French Customer Support Specialist. You'll be the first point of contact for clients, handling inquiries via phone, email, and chat. The role requires C2-level French and a willingness to learn, with 0-1 year of experience in customer support preferred. Attractive salary and benefits including meal allowance and transportation support are offered in a collaborative office environment.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card is required.

Responsibilities

• Communicate with customers in a professional manner.
• Respond to customer inquiries via phone, email, and chat.
• Document customer interactions accurately.
• Collaborate with internal teams to resolve issues.
• Stay informed on product updates and company policies.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Job description

A recruiting agency in Lisbon is seeking a French Customer Support Specialist. You'll be the first point of contact for clients, handling inquiries via phone, email, and chat. The role requires C2-level French and a willingness to learn, with 0-1 year of experience in customer support preferred. Attractive salary and benefits including meal allowance and transportation support are offered in a collaborative office environment.