French Customer Success Advisor - Sports (Onsite) + Bonus

Cross Border Talents; Aveiro; On-site; EUR 11,000 - 16,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Meal allowance

Transportation allowance

Job summary

A customer support company in Aveiro is seeking a French Customer Care Advisor to assist clients through various communication channels. The ideal candidate will be fluent in French and have a strong commitment to customer satisfaction. You'll play a crucial role in addressing inquiries and fostering positive customer relationships. Competitive compensation and bonuses are offered in an onsite collaborative environment.

Qualifications

• 0-1 year experience in customer support.
• Eagerness to learn and grow.
• EU Citizenship or Portuguese Residency Card.

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media.
• Address issues such as account setup, verification, login, financial matters, and technical challenges.
• Foster strong customer relationships through clear, open communication.

Skills

Fluent in French (C2 level)

Strong leadership

Analytical skills

Communication skills

Job description

A customer support company in Aveiro is seeking a French Customer Care Advisor to assist clients through various communication channels. The ideal candidate will be fluent in French and have a strong commitment to customer satisfaction. You'll play a crucial role in addressing inquiries and fostering positive customer relationships. Competitive compensation and bonuses are offered in an onsite collaborative environment.