French Customer Service Representative

Hiring İnternational; Braga; Híbrido; EUR 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic Work Environment

Resumo da oferta

Hiring İnternational seeks a French-speaking Customer Service Representative to support a multinational brand from Lisbon, Porto or Braga, Portugal. The role offers on-site or hybrid working arrangements depending on project needs and includes relocation support for candidates moving from abroad.

You will communicate with French-speaking customers via phone, email and chat, resolve inquiries, guide users through processes, and collaborate with internal teams to deliver exceptional service in a

Qualificações

• Native or C2 level French
• English proficiency at B1/B2 level
• Strong communication skills
• Adaptability to multicultural and fast-paced environment

Responsabilidades

• Communicate with French-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure customer satisfaction with professionalism and empathy.
• Guide users through processes, troubleshoot issues, and provide accurate information.
• Collaborate with internal departments to enhance the overall customer experience.
• Maintain a high level of service quality and achieve individual performance goals.

Conhecimentos

French (Native/C2)

English (B1/B2)

Communication skills

Multicultural adaptability

Descrição da oferta de emprego

Position: French-speaking Customer Service Representative
Location: Lisbon, Porto or Braga Portugal
Start Date: Flexible
Work Model: On-site or Hybrid (depending on project needs)

About the Role

Are you passionate about helping others and delivering exceptional service experiences?
Join a multinational company recognized for its vibrant work culture and dedication to employee growth. Youll become part of a friendly, multilingual team supporting one of the worlds leading brands where your communication skills and positive attitude will make a real difference every day.

What Youll Do

• Communicate with French-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure customer satisfaction with professionalism and empathy.
• Guide users through processes, troubleshoot issues, and provide accurate information.
• Collaborate with internal departments to enhance the overall customer experience.
• Maintain a high level of service quality and achieve individual performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Strong communication and problem-solving skills.
• A customer-first mindset with attention to detail.
• Adaptability to a multicultural and fast-paced environment.
• Previous experience in customer service or hospitality is a plus but not mandatory!

Whats in It for You

• Competitive Salary Package aligned with market standards.
• Health Insurance private coverage for your peace of mind.
• Meal Allowance enjoy daily meal support.
• Relocation Package for candidates moving from abroad (including flight + accommodation support).
• Training & Career Growth continuous development and promotion opportunities within the company.
• Dynamic Work Environment multicultural teams, social events, and modern offices in Lisbon & Porto.