French customer service agents

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Paid training

International environment

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking a French-speaking Customer Service Representative to join our international team. You will assist customers by phone, email or chat, providing high-quality support and a positive experience.

Relocation support is offered, including flight, temporary accommodation and administrative help, with a paid training program and supportive, multicultural environment. You will handle inquiries in French and English while contributing to customer satisfaction.

Qualificações

• Native or fluent in French.
• Good level of English (B1+ or higher).
• Strong communication and problem solving skills.
• EU passport or eligibility to work in Portugal.

Responsabilidades

• Handle customer inquiries in French (and occasionally in English).
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain a friendly, empathetic, and professional attitude.
• Collaborate with internal teams to improve customer satisfaction.

Conhecimentos

French

English

Communication

Problem solving

Descrição da oferta de emprego

Job Title

French Customer Service Representative – Lisbon (Relocation Support Offered)

Location

Lisbon, Portugal – Relocation support provided

Job Description

We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

Responsibilities

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to improve customer satisfaction

Requirements

• Native or fluent in French
• Good level of English (B1+ or higher)
• Strong communication and problem‑solving skills
• Previous customer service experience is a plus
• EU passport or eligibility to work in Portugal

Benefits

• Competitive salary
• Paid training and ongoing support
• Relocation support (flight, temporary accommodation, administrative assistance)
• Dynamic, international, and supportive work environment