French Customer Representative - Lisbon, Portugal

Foundever; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Paid professional training

Private healthcare & dental insurance

Growth opportunities

Job stability

Resumo da oferta

Foundever in Lisbon seeks a dedicated French Customer Advisor fluent in French and English to join a multicultural team. You will provide first contact resolutions and support customers via written and phone communication.

This role offers relocation support, competitive wages, paid training, and private healthcare & dental insurance after six months, with growth opportunities in a dynamic environment.

Qualificações

• Native or proficient level of French (C2).
• Advanced level of English (C1) both verbal and written.
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing.
• Analytical and problem solving skills with strong attention to detail.
• Desire to learn and advance, be a curious investigator and problem solver.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner.
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets.
• Create amazing customer experience that people value and we are proud of.
• Be responsible to follow the direction of management and provide feedback.

Conhecimentos

French (C2)

English (C1)

Communication skills

Analytical thinking

Problem solving

Descrição da oferta de emprego

Do you want to contribute to an outstanding customer representative service?

Are you French native or fluent with strong English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our French Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of French (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Lisbon, Portugal
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.