French Customer Care Specialist - Lisbon (On-Site, FR/EN)

Cbtalents; Sintra; On-site; EUR 9,140 - 10,947; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Private health insurance

Meals allowance

Professional development paths

Job summary

An international customer support firm in Lisbon is looking for a dedicated French Customer Care Specialist. This on-site role involves managing customer communications in French and providing high-quality support. Key responsibilities include troubleshooting issues, recording interactions, and collaborating with colleagues. Candidates must have C1 proficiency in French and English, as well as valid documentation for work in Portugal. The position offers a gross monthly salary of 900 Euro, flexible working hours, a performance bonus scheme, and health insurance.

Qualifications

• C1 level proficiency in both French and English is mandatory.
• Must have valid work documentation in Portugal.

Responsibilities

• Manage customer communication across phone, email, and chat in French.
• Quickly diagnose and troubleshoot customer challenges.
• Collaborate with colleagues to ensure service excellence.

Skills

Bilingual Fluency in French and English

Customer Communication Management

Job description

An international customer support firm in Lisbon is looking for a dedicated French Customer Care Specialist. This on-site role involves managing customer communications in French and providing high-quality support. Key responsibilities include troubleshooting issues, recording interactions, and collaborating with colleagues. Candidates must have C1 proficiency in French and English, as well as valid documentation for work in Portugal. The position offers a gross monthly salary of 900 Euro, flexible working hours, a performance bonus scheme, and health insurance.