French Customer Agent — Lisbon (Relocation + €2k Welcome Bonus)

Cross Border Talents; Lisboa; On-site; EUR 20,311 - 24,328; Full time

Benefits offered by this job

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Attractive Salary

Job summary

A dynamic talent agency in Lisbon is seeking a Customer Agent to provide exceptional support across various channels. The ideal candidate is fluent in French (C2 level) and has strong communication skills. Offering competitive compensation and benefits including performance bonuses, meal allowances, and relocation support. Join a collaborative team focused on innovation and excellence.

Qualifications

• Fluent in French (C2 level) is essential.
• 0-1 year experience in customer support is preferred.
• EU Citizenship or Portuguese Residency Card required.

Responsibilities

• Provide exceptional support via phone, chat, email, and social media.
• Assist customers with account setup, logins, financial transactions, and technical concerns.
• Deliver professional and friendly guidance for a positive customer experience.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Job description

French Customer Agent in Lisbon (2000 Euros Welcome Bonus)

Job Openings French Customer Agent in Lisbon (2000 Euros Welcome Bonus)

About the job French Customer Agent in Lisbon (2000 Euros Welcome Bonus)

Take Your Career to the Next Level!

We’re seeking a driven and customer-focused Customer Agent to join our dynamic team. If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for you!

Role Overview:

As a Customer Agent, you will be the first point of contact for customers, providing top-notch assistance across various channels. Your ability to communicate clearly, solve problems efficiently, and ensure a seamless customer experience will make you a valuable part of our team.

Key Responsibilities:

• Provide exceptional support via phone, chat, email, and social media
• Assist customers with account setup, logins, verifications, financial transactions, and technical concerns
• Deliver professional and friendly guidance to ensure a positive customer experience
• Respond to inquiries with speed, accuracy, and empathy
• Foster strong customer relationships through effective communication
• Adhere to internal policies while maintaining high service standards
• Share insights to improve processes and enhance overall customer satisfaction

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!