Freight Forwarder

GBA Logistics GmbH; Porto; On-site; EUR 28,000 - 36,000; Full time

Job summary

GBA Logistics is hiring a Freight Forwarder in Porto to join the Automotive Logistics team. You will quote time-critical shipments to and from Morocco, Portugal, Spain, and France, ensuring speed, accuracy, and service excellence.

You will develop supplier relationships, leverage our network, support KPI reporting, and maintain customs compliance while aiming for strong quote-to-booking conversions and profitable operations.

Qualifications

• Experience in logistics, transport planning or freight forwarding.
• Quoting and carrier/supplier interaction.
• English communication and attention to detail.

Responsibilities

• Quote all shipment requests to/from Morocco, Portugal, Spain, and France promptly.
• Support Automotive OEMs and Tier 1 suppliers with time-critical shipments.
• Develop supplier relationships and negotiate competitive rates.
• Provide clear handovers and accurate reporting; meet KPIs.
• Ensure compliance with customs requirements and SLAs.

Skills

English

Logistics experience

Negotiation

MS Office

Geography knowledge

Job description

We're Hiring! Freight Forwarder at GBA Logistics Location: Porto | Full-time (Monday - Friday 40 hours) Are you passionate about delivering excellence every step of the way, if so, we want you.

The Role The Freight Forwarder will operate within the fast-paced Automotive Logistics team, supporting multiple Automotive OEMs and Tier 1 suppliers with time-critical ad-hoc shipments.

The primary responsibility is to quote all shipment requests to and from Morocco, Portugal, Spain, and France with speed, accuracy, and service excellence.

The role holder will leverage our established partner network while developing new supplier relationships through strong local market knowledge.

They will ensure outstanding customer satisfaction, deliver commercially competitive solutions, and uphold GBA Logistics' standards of operational and service excellence.

Additionally, they will manage daily client requests, support KPI reporting, ensure adherence to customer SLAs and customs requirements, and contribute to strong quote-to-booking conversion rates and required profit levels.

Key Responsibilities for a Freight Forwarder

• Manage and quote all time-critical shipment requests to/from Morocco, Portugal, Spain, and France with speed and accuracy.
• Support Automotive OEMs and Tier 1 suppliers by delivering high-quality service and meeting strict customer SLAs.
• Build and maintain strong supplier relationships, negotiating competitive rates using local market knowledge.
• Provide clear handovers, accurate reporting, and support KPI requirements, ensuring compliance with customs where needed.
• Achieve strong quote-to-booking conversion rates and deliver monthly profit targets.

About You

• Strong English communication skills, excellent attention to detail, and ability to work under pressure in a fast-paced environment.
• Experience in logistics, transport planning, or freight forwarding, including quoting and carrier/supplier interaction.
• Commercially aware, confident negotiator with solid understanding of margin and pricing.
• Competent in MS Office and quick to learn systems, with good knowledge of PT/ES/FR/MA geography.
• Customer-focused, proactive, adaptable, and able to build strong internal and external relationships.

About Us

GBA Logistics is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries.

Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction-every step of the way.

We're committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.

We are an equal opportunities employer.

Our people have made us the success that we are today and are the key to our continued growth moving forwards.

We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported.