Air/Ocean forwarder PORTO OFFICE

Scan Global Logistics; Porto; Vor Ort; EUR 24.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health Insurance

On-site Porto

Zusammenfassung

Scan Global Logistics in Porto is seeking an AIR & OCEAN FORWARDER to join the operations team. The role involves shipment planning (export/import), documentation handling, and ensuring customer satisfaction through proactive status updates and issue resolution.

The ideal candidate has 2 years of experience in sea/air operations, fluency in Portuguese and English, and strong MS Office skills. This on-site position offers Health Insurance and a Porto office location.

Qualifikationen

• 2 years of experience in sea/air operations.
• Portuguese language with proficiency in English (reading and writing).
• On-site work model.
• Excellent communication skills.
• Proficient in MS Office programs.

Aufgaben

• Shipment planning (export/import) and documentation.
• Prepare, control, and distribute required documents to counterparts (shipper, consignee, supplier, etc.).
• Provide customer service and track shipment status, identify incidents, and ensure resolution to meet/exceed expectations.
• Consolidate shipments and arrange prompt pickup/delivery to destination.
• Prepare price quotes and approve supplier invoices and shipping documents.
• Ensure compliance with KPIs and targets; support onboarding of new customers, sales reps, suppliers, and procedures.

Kenntnisse

Communication

MS Office

Portuguese & English

Tools

MS Office

Jobbeschreibung

About Scan Global Logistics

At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a 'can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation.

Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.

Know more about us at www.scangl.com

Position Overview

We're looking for an AIR & OCEAN FORWARDER for our operations department at PORTO.

Job Description

Key Responsibilities:

• Shipment planning (export/import), including documentation
• Preparation, control, and distribution of all required documents to counterparties (shipper, consignee, supplier, etc.)
• Responsible for customer service and shipment status tracking, identifying incidents, and ensuring resolution to meet and exceed customer expectations.
• Consolidation of individual shipments and arrangements for prompt pickup/delivery of shipments to and/or from the specified destination
• Preparation of price quotes
• Approval of supplier invoices and shipping documents
• Ensuring compliance with KPIs and targets according to defined KPIs
• Preparation of price quotes
• Implementation of new customers, sales representatives, suppliers, and procedures

Qualifications

• Experience: 2 years in sea/air operations
• Language: Portuguese and proficiency in English (reading and writing)
• Work Model: On-site
• Excellent communication skills
• Proficient in MS Office programs

Benefits

• Location: Porto office
• Employment Type: Full-time
• Work Model: On-site
• Health Insurance