French Customer service Agents - Porto

Savior Artigos Texteis Lda; Porto; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Paid training and continuous support

Dynamic, international, and supportive

No relocation offered

Resumo da oferta

Savior Artigos Texteis Lda in Porto is seeking a French-speaking Customer Service Representative to join our international team on-site.

You will handle inquiries in French (with occasional English), provide accurate product information, resolve issues promptly, and collaborate with internal teams to ensure a seamless customer experience.

Residency in Porto is required; we offer training, a competitive salary, and a dynamic, supportive workplace.

Qualificações

• Native or fluent French speaker.
• Good English (B1+ or higher).
• Experience in customer service is a plus.
• Must reside in Porto.

Responsabilidades

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to enhance customer satisfaction

Conhecimentos

French language

Customer service

Communication

Problem solving

English (B1+)

Descrição da oferta de emprego

Job Title: French Customer Service Representative – Porto

Location: Porto, Portugal – On-site

Job Description:

We are looking for a French-speaking Customer Service Representative already based in Porto to join our international team. You will provide high-quality support to customers via phone, email, or chat, ensuring a smooth and positive customer experience.

Responsibilities

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to enhance customer satisfaction

Requirements

• Native or fluent French speaker
• Good command of English (B1+ or higher)
• Strong communication and problem-solving skills
• Previous experience in customer service is a plus
• Must already be residing in Porto

Benefits

• Competitive salary
• Paid training and continuous support
• Dynamic, international, and supportive work environment
• No relocation offered