Field Technical Engineer

Abbott & Company; Portugal; Remote; EUR 40,000 - 60,000; Full time

Job summary

Abbott Medical in Portugal is seeking a Field Technical Engineer to provide technical support to customers, educate physicians and cardiac physiologists, service the existing base, and help establish new accounts from Lisbon/Portugal.

You will maintain deep knowledge of Abbott Medical product lines, comply with Quality and Ethics procedures, and travel up to 50% to support sites across the country.

Qualifications

• University degree in health sciences.
• Fluency in English and Portuguese.
• Medical background preferred.

Responsibilities

• Provide technical support to Abbott Medical customers.
• Educate physicians and cardiac physiologists.
• Support servicing for current accounts and establish new ones.
• Perform product presentations and market analyses.
• Coordinate weekly travel and field activities.
• Ensure compliance with Quality Procedures and ethics.
• Produce monthly activity reports.

Skills

English (high)

Portuguese (high)

Field service experience

Customer-facing communication

Education

University Degree in Health sciences

Job description

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JOB DESCRIPTION:

Field Technical Engineer

Location - Lisbon/Portugal

PURPOSE OF THE JOB

• To provide technical support to Customers relating to Abbott Medical products.
• To provide assistance with education for physicians and cardiac physiologists.
• To provide servicing to the current customer base and establishing new accounts.
• To maintain depth understanding of our product lines and support management in the formulation of sales strategies and goals.
• To ensure that all EMEAC current Business Ethics, Regulatory and Quality procedures are followed.

ROLES & RESPONSIBILITIES

• Achieve sales and units per plan.
• Provide technical support of equipment and assistance over the whole national territory
• Support physicians during the enrolment and follow-up phase of clinical studies, and
• collaborate with the Therapy Marketing Group in those studies.
• Perform Product Presentations.
• Provide support to Sales and Tenders Team.
• Analyze competitor's devices and maintenance updated marketing database.
• Attend and complete all necessary training concerning the use of new products.
• Ensure all Abbott Medical standing Quality Procedures are followed.
• Provide market information to Sales Department.
• Produce monthly reports on personal activities.
• To ensure that all EMEAC current Business Ethics, Regulatory and Quality procedures
• are followed.
• Represent the Company in a professional manner and with the highest integrity.
• Proactively plan their weekly travel schedule and communicate this through the appropriate channels in your country/division.
• Keep his/her immediate manager informed (business progress, activities).
• Assist his/her manager to build the yearly implant plan required.
• Give support to other regions if necessary.
• This position is in contact with customers.

EDUCATION & COMPETENCIES

• University Degree in an area of Health sciences
• English and Portuguese: high level.
• Medical background (preferable).

NATURAL ABILITIES

• Ethical character.
• Willing to travel extensively.
• High level of confidence and proactivity.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

Portugal : Remote

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)