Field Service Engineer – Industrial Automation & Digital Solutions m/f/d

Honeywell International, Inc.; Setúbal; On-site; EUR 30,000 - 55,000; Full time

Job summary

Honeywell International, Inc. in Portugal invites applications for a Field Service Engineer to deliver on-site and remote support for automation, safety, cybersecurity, and digital solutions across Energy, Chemicals, Manufacturing, and Process industries.

You will install, commission, maintain, and upgrade systems while diagnosing incidents and providing proactive customer service. The role involves hands-on work with DCS/ESD/F&G/PLC/SCADA, travel domestically and internationally, and

Qualifications

• 3–5 years in industrial automation or related field.
• Hands-on OT experience: DCS, ESD, F&G, PLC, SCADA.
• Engineering degree or technical qualification in Engineering, Industrial Automation, Electronics, or related field.
• Proficiency in Portuguese and English.
• Willingness to travel domestically and internationally.
• Available for on-call rotation.

Responsibilities

• Provide high-quality technical support for Honeywell automation, safety, cybersecurity, and digital solutions.
• Configure, install, commission, maintain, troubleshoot, repair, and upgrade systems on-site and remotely.
• Support projects from small modifications to large modernization initiatives.
• Install and maintain servers, networks, virtualized environments, and hardware/software per GSM standards.
• Diagnose incidents using structured problem solving and root-cause analysis.
• Manage customer incidents and service requests with proactive communication.
• Build trusted customer relationships and identify opportunities to improve operations.

Skills

Industrial automation

OT systems

DCS

ESD

F&G

PLC

SCADA

Portuguese & English

Valid driving licence

Willing to travel

On-call support

Education

Engineering degree or equivalent

Industrial automation qualification

Tools

Networking infrastructure

Windows Server / Active Directory

VMware / Nutanix virtualization

GSM standards compliance

Servers & networks configuration

Job description

Join the Future of Industrial Automation

At Honeywell, we're shaping the future of industry through advanced automation, cybersecurity, digitalisation and AI-powered technologies. We are looking for a passionate and technically driven Field Service Engineer to join our growing team in Portugal.

This is an exciting opportunity to work on some of the most critical industrial facilities in Portugal and across the globe, supporting leading customers in Energy, Chemicals, Manufacturing, and Process Industries. You'll gain exposure to industry-leading automation systems, digital solutions, and emerging technologies while building a rewarding career within a global technology leader.

As a Field Service Engineer, you'll play a key role in helping our customers operate safely, efficiently, and reliably.

Your responsibilities will include:

• Delivering high-quality technical support for Honeywell automation, safety, cybersecurity, and digital solutions.

• Performing configuration, installation, commissioning, maintenance, troubleshooting, repair, and system upgrades both remotely and on-site.

• Supporting a wide range of projects, from small system modifications to large-scale modernization and migration initiatives.

• Installing and maintaining servers, networks, virtualized environments, proprietary hardware, and software platforms in accordance with project specifications and Honeywell Global Service Management (GSM) standards.

• Diagnosing and resolving complex system incidents using structured problem-solving and root cause analysis techniques.

• Managing customer incidents and service requests while maintaining proactive, professional, and customer-focused communication.

• Building trusted relationships with customers and identifying opportunities to improve operational performance through innovative Honeywell technologies and services.

• Maintaining the highest standards of health, safety, security, and environmental compliance.

• Continuously developing your expertise through world-class Honeywell training, certification programmes, and international learning opportunities.

Essential Qualifications

• 3-5 years of experience in industrial automation, engineering, operations, maintenance, technical support, or related environments.

• Hands-on experience with Operational Technology (OT) systems, including:

• Distributed Control Systems (DCS)

• Emergency Shutdown Systems (ESD)

• Fire & Gas Systems (F&G)

• Programmable Logic Controllers (PLC)

• SCADA platforms

• Degree or technical qualification in Engineering, Industrial Automation, Electronics, Electromechanics, or a related field.

• Strong troubleshooting, analytical, and problem-solving capabilities.

• Professional proficiency in both Portuguese and English.

• Valid driving licence.

• Willingness to travel domestically and internationally.

• Availability to participate in an on-call support rotation.

Desirable Experience

The following experience will help you stand out:

• Supporting industrial customers within Energy, Chemicals, Manufacturing, Utilities, or other process industries.

• Industrial cybersecurity principles and best practices.

• Network infrastructure, including switches, routers, firewalls, and managed network devices.

• TCP/IP network design and troubleshooting.

• Microsoft Windows Server, Active Directory, and Domain Controllers.

• VMware and/or Nutanix virtualisation technologies.

• Operating system installation, patch management, and lifecycle maintenance.

• System hardening, security compliance, and audit requirements.

• Technical documentation development, including network architectures, IP plans, and system specifications.

• Customer-facing service and support experience.

• Previous experience with Honeywell Process Control Systems.

Why Honeywell?

Make an Impact

Work on technologies that keep some of the world's most important industrial facilities running safely, reliably, and efficiently.

Grow Your Career

Benefit from structured career paths, recognised certifications, and continuous professional development aligned with your ambitions.

Learn from the Best

Access advanced technical training programmes delivered by Honeywell experts in global training centres and through digital learning platforms.

Innovate with Cutting-Edge Technology

Work with industrial automation, cybersecurity, digital transformation, cloud-connected solutions, and AI-enabled technologies.

Global Exposure

Collaborate with international teams and support projects across multiple countries and industrial sectors.

Belong to a Diverse and Inclusive Team

Join a collaborative environment where expertise, innovation, safety, and customer success are valued every day.

Ready to Shape the Future of Industry?

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join a team recognized for leadership, innovation, and diversity.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.