Executive Support Team Leader - Lisbon Hub

Boston Consulting Group (BCG)

Lisboa

On-site

EUR 70,000 - 100,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Boston Consulting Group is seeking a Team Manager in the Lisbon Capability Center to lead Administrative Assistants and Executive Assistants supporting senior leaders across Europe. You will mentor high-potential staff, uphold service quality, and elevate team performance in a dynamic, client-focused environment.

The role requires a Bachelor’s degree, 5+ years in supervisory roles, and fluency in English and German.

Qualifications

Bachelor’s degree is required.
5+ years of experience in a supervisory role within a fast-paced, service-oriented environment.
Experience collaborating with colleagues across regions and countries.
Fluency in English and German is required.

Responsibilities

Lead, coach, and develop a team of Administrative Assistants and Executive Assistants supporting senior leaders.
Foster a culture of feedback, accountability, and recognition to drive engagement and service excellence.
Provide performance coaching and career development guidance to team members.
Develop and monitor service quality metrics and address issues as they arise.
Oversee day-to-day team operations and ensure alignment with stakeholder needs.
Collaborate with executive leaders to ensure consistent performance feedback and satisfaction.
Act as the face of the administrative team to regional and global leadership.
Partner with the Global Executive Support Services Senior Director on regional projects.