English-Speaking Customer Support Representative - Relocation to Portugal

Cross Border Talents; Lisboa; Presencial; EUR 10 000 - 15 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking English-speaking Customer Support Representatives to join an international team for a leading BPO client. On-site position with relocation possible from other countries and rotating shifts (24/7).

You will provide multi-channel customer support, assist with billing queries, troubleshoot account access, and guide users in using the client's products. The role emphasizes delivering timely, high-quality solutions and maintaining customer satisfaction and

Qualificações

• Fluent English with excellent communication abilities.
• Customer-oriented attitude and professional demeanor.
• Ability to troubleshoot and resolve issues efficiently.

Responsabilidades

• Provide professional customer support across multiple channels.
• Assist customers with billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide and support customers in using the client's products.
• Provide timely and high-quality solutions.
• Maintain excellent customer satisfaction and quality standards.

Conhecimentos

Fluent English

Customer service

Communication skills

Problem solving

Descrição da oferta de emprego

English-Speaking Customer Support Representative

Location: Lisbon, Portugal

Are you passionate about technology and looking for an international opportunity in Portugal?

We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients.

Relocation possible from other countries
On-site position
Rotating shifts – 24/7 project

Your Responsibilities

• Provide professional customer support across multiple channels


• Assist customers with billing and invoicing enquiries


• Troubleshoot account access issues


• Guide and support customers in using the client's products


• Provide timely and high-quality solutions


• Maintain excellent customer satisfaction and quality standards

Requirements

• Fluent English


• Excellent communication and customer service skills


• A customer-oriented and professional attitude


• Ability to troubleshoot and solve problems efficiently