English-Speaking B2B Advertising – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

€920 Signing Bonus

€2,000 Welcome Bonus

14 Salaries a Year

Private Health Cover

Paid Training

Job summary

CloserHire in Lisbon is seeking an English-speaking B2B Advertising Support Specialist. You will assist advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a high-quality user experience.

The role offers full-time employment with relocation support, private health insurance, and comprehensive training. It also features a benefits package including 14 salaries annually, a signing bonus, and a welcome bonus.

Qualifications

• Customer focus and willingness to learn
• Experience in a Contact Centre or Advertising is a plus
• Familiarity with social media platforms and digital advertising basics

Responsibilities

• Handle end-to-end troubleshooting for advertising products via email and chat
• Provide platform guidance and optimization insights to advertisers
• Collaborate with internal teams to resolve issues and improve the user experience
• Educate advertisers on features and best practices; maintain proactive communication

Education

Degree in Marketing or related field

Job description

€920 per month × 14 salaries (gross), plus 2000€ signing bonus — plus €920 Signing Bonus, €2,000 Welcome Bonus, 14 Salaries a Year. English-Speaking B2B Advertising Support Specialist in Lisbon, Portugal.

What you'll actually take home

€920 per month × 14 salaries (gross), plus 2000€ signing bonus

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• €920 Signing Bonus
• €2,000 Welcome Bonus
• 14 Salaries a Year
• Private Health Cover
• Paid Training

Everything else in the package

You also get full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.

The job itself

CloserHire is partnering with a global leader in digital advertising solutions to recruit a English-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

Day to day that means handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal, and product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement.

What you need to bring

• Proactive attitude and willingness to learn and develop
• Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage
• Good analytical, problem-solving, and attention-to-detail skills
• Strong customer service-oriented mindset
• Technology company is an advantage
• Previous experience in a Contact Centre, Service Program, or Advertising
• Familiarity with social media platforms and a basic understanding of digital advertising

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.