Arabic-Speaking B2B Advertising – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

14 Salaries a Year

Private Health Cover

Paid Training

Job summary

CloserHire is hiring an Arabic-Speaking B2B Advertising Support Specialist for its Lisbon team. You will assist advertisers with troubleshooting, platform guidance, and optimization insights to ensure a high-quality user experience.

This full-time role includes 14 salaries per year, relocation support, private health coverage, and comprehensive paid training. The position is based in Lisbon with a modern office and international environment.

Qualifications

• English proficiency around B2 level.
• Familiarity with online campaigns or digital marketing.
• Experience in customer support is a plus.
• Analytical, problem-solving and detail-oriented.

Responsibilities

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Diagnose issues related to campaigns, platform tools, and product features.
• Collaborate with internal teams to resolve issues and improve UX.
• Educate advertisers on features, best practices, and common issues.

Skills

English (B2)

Online campaigns

Customer support

Analytical mindset

Education

Marketing degree (helpful)

Job description

€920 per month × 14 salaries (gross) — plus 14 Salaries a Year, Private Health Cover, Paid Training. Arabic-Speaking B2B Advertising Support Specialist in Lisbon, Portugal.

What you'll actually take home

€920 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• Private Health Cover
• Paid Training

Everything else in the package

You also get full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.

The job itself

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Arabic-Speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

Day to day that means handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal, and product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement.

What you need to bring

• English (around B2). Some experience with online campaigns or digital marketing — you don't need to know everything, just be comfortable with the basics. Familiarity with social media platforms and interest in online advertising. Previous experience in customer support or a contact center is a plus, but not mandatory. Comfortable analyzing issues, problem-solving, and paying attention to detail. Ability to work both independently and as part of a collaborative team. A degree in Marketing or a related field is helpful but not required — practical experience also counts. A proactive, customer-focused mindset and willingness to learn
• Specialist, plus good
• Arabic-Speaking B2B Advertising Support
• Native or C2 level

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.