English Digital Marketing & Customer Support Specialist

CB Talents; Lisboa; On-site; EUR 17,000 - 18,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Attendance bonus

Job summary

CB Talents in Lisbon is seeking a Customer Service Professional to join a dynamic ad tech environment, on-site in central Lisbon. You will handle daily customer interactions in English, troubleshoot inquiries, and assist advertisers with digital campaigns.

The role offers rotational shifts, a 14-month gross salary cycle (€920/month) plus a €2,000 welcome bonus, a daily food allowance, and a small attendance bonus. Relocation is not provided.

Qualifications

• Experience in paid campaign management or digital marketing.
• Previous contact centre or service program experience in an ad tech company.
• Strong customer-service orientation and familiarity with social media products.
• Basic understanding of digital advertising.

Responsibilities

• Manage daily customer interactions and provide exceptional service, primarily in English.
• Assist customers within an advertising technology and digital campaign environment.
• Troubleshoot inquiries, support platform users, and maintain high customer satisfaction standards.

Skills

Customer service

Social media

Digital advertising

Job description

CB Talents in Lisbon is seeking a Customer Service Professional to join a dynamic ad tech environment, on-site in central Lisbon. You will handle daily customer interactions in English, troubleshoot inquiries, and assist advertisers with digital campaigns.

The role offers rotational shifts, a 14-month gross salary cycle (€920/month) plus a €2,000 welcome bonus, a daily food allowance, and a small attendance bonus. Relocation is not provided.