Engineering Graduate | Hybrid | Santarém

Michael Page; Viseu; Hybride; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Hybrid working model

Training and development opportunities

Multicultural working environment

International exposure

Résumé du poste

Schmitz Cargobull is seeking a Full Service Backoffice Specialist in Santarém, Portugal. The hybrid position offers international exposure and opportunities for career growth within a leading trailer manufacturer.

You will review service repair cases, manage fleet contracts, and coordinate between customers, suppliers and internal teams. Fluency in English is mandatory, with German as a strong advantage. Training and development are provided in a multicultural setting.

Qualifications

• Vocational training in mechanics or a related technical field.
• Good knowledge of MS Office.
• Fluency in English is mandatory.
• German language skills are a strong advantage.
• Exposure to the trailer, trucking, automotive, or spare parts industry is a plus.
• Strong analytical and problem-solving skills.
• Structured and detail-oriented approach to work.
• Ability to work independently while collaborating within a team.
• Strong communication and stakeholder management skills.
• Customer-focused mindset with a service-oriented attitude.
• Reliable, proactive and results-driven profile.

Responsabilités

• Review Full Service workshop repair cases across product categories (trailers, tyres, cooling units).
• Manage Full Service fleet contracts, ensuring contractual compliance.
• Process and validate cost re-invoicing according to contract conditions.
• Coordinate communication between customers, suppliers and internal stakeholders.
• Maintain accurate records within internal systems.
• Support customers, suppliers and colleagues with operational and contractual queries.
• Assist with contract activations, renewals and extensions.
• Prepare and monitor reports on completed cases and service activities.

Connaissances

Fluent English

German language

Analytical skills

Detail-oriented

Stakeholder management

Communication skills

Customer-focused

Formation

Vocational training in mechanics

Outils

MS Office

Description du poste

Join a leading multinational as a Full Service Backoffice Specialist in Santarém. Hybrid opportunity with international exposure and career growth. Schmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry.

Description

• Reviewing and processing Full Service workshop repair cases across different product categories, including trailers, tyres and cooling units;
• Managing Full Service fleet contracts, ensuring compliance with agreed contractual terms;
• Processing and validating cost re-invoicing in accordance with contract conditions;
• Coordinating communication and information exchange between customers, suppliers and internal stakeholders;
• Maintaining accurate records and updating relevant information within internal systems;
• Supporting customers, suppliers and colleagues with operational and contractual queries related to Full Service activities;
• Assisting with contractactivations, renewals and extensions when required;
• Preparing and monitoring reports on completed cases and service activities.

Profile

• Vocational training, preferably in Mechanics or a related technical field;
• Good knowledge of MS Office applications;
• Fluency in English is mandatory;
• German language skills will be considered a strong advantage;
• Previous exposure to the trailer, trucking, automotive, or spare parts industry is a plus;
• Strong analytical and problem-solving skills;
• Structured and detail-oriented approach to work;
• Ability to work independently while collaborating effectively within a team;
• Strong communication and stakeholder management skills;
• Customer-focused mindset with a service-oriented attitude;
• Reliable, proactive, and results-driven profile.

Job Offer

• Opportunity to join a leading international organisation;
• Hybrid working model based in Santarém;
• Ongoing training and professional development opportunities;
• Collaborative and multicultural working environment;