Engine Product Support Sales Representative

Stet, Sa; Maia; On-site; EUR 26,000 - 38,000; Full time

Job summary

STET – Sociedade Técnica de Equipamentos e Tractores, SA in Maia is seeking a proactive customer-focused professional to join our after-sales team. You will provide technical and commercial support to an assigned customer portfolio and help drive service and spare parts sales.

With training provided and opportunities for career development, you will collaborate with cross-functional teams to maintain CRM records, prepare proposals, and strengthen long-term customer relationships while upholding

Qualifications

• Knowledge of mechanical and electrical systems (preferred).
• English language skills, both spoken and written.
• Valid driving licence.

Responsibilities

• Provide technical and commercial support to an assigned customer portfolio.
• Follow up with customers regarding equipment repairs and spare parts sales.
• Prepare and present commercial proposals for parts and services.
• Strengthen and develop after-sales and commercial customer relationships.
• Maintain and update customer equipment fleet records.
• Enter and update customer and proposal information in the CRM system.
• Prepare proposals in line with ongoing campaigns and promotions.
• Identify and request all materials required for project execution.

Skills

Customer focus

Negotiation skills

Communication skills

Teamwork

Problem solving

Education

High school diploma (12th grade)

Tools

SAP

Job description

City: Maia

Description: STET – Sociedade Técnica de Equipamentos e Tractores, SA has been the official and exclusive representative of Caterpillar in Portugal and Cape Verde since 1961, playing a prominent role in providing equipment and service solutions for various industrial sectors. In addition to Caterpillar, STET also represents other leading brands in the market, such as Sandvik, Pronar, Konrad, MaK, 2G, Noe, and Magni, offering our customers a wide range of options to meet their specific needs.
As part of the TESYA Group, we are committed to the growth of our employees, investing in training and creating an environment that encourages innovation and collaboration.

Main Responsibilities

• Provide technical and commercial support to an assigned customer portfolio;
• Follow up with customers regarding equipment repairs and spare parts sales;
• Prepare and present commercial proposals for parts and services;
• Strengthen and develop after-sales and commercial customer relationships;
• Maintain and update customer equipment fleet records;
• Enter and update customer and proposal information in the CRM system;
• Prepare proposals in line with ongoing campaigns and promotions;
• Identify and request all materials required for project execution.

Requirements

• High school diploma (12th grade) or equivalent qualification;
• Knowledge of mechanical and electrical systems (preferred);
• English language skills, both spoken and written;
• SAP knowledge (preferred);
• Valid driving licence.

Profile

• Strong customer and results-oriented mindset;
• Excellent communication and negotiation skills;
• Good organizational, planning, and priority management skills;
• Dynamic and proactive commercial profile;
• Initiative, autonomy, and problem-solving skills;
• Ability to work effectively as part of a team.

Opportunity

• The opportunity to join a solid, dynamic, and continuously growing company;
• Employment terms and salary package aligned with the candidate’s profile and experience;
• Specific training to ensure successful performance in the role;
• Career development and progression opportunities.