EMEA Implementation Consultant - Global Payroll & SaaS

Deel; Portugal; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Stock grant opportunities

Additional country-based perks

IWG flexible office membership

Job summary

Deel is seeking an Implementation Consultant to onboard clients onto Deel’s global payroll and compliance platform. You will tailor configurations, guide integrations, and train customers to ensure a smooth transition and measurable success.

You will partner with Sales, Customer Success, and Product teams to deliver projects on time, manage multiple client implementations, and drive client satisfaction across diverse markets.

Qualifications

• 3+ years of experience in implementation consulting, project management, or a similar role.
• Strong understanding of SaaS platforms, global payroll, or HRIS systems.
• Proven experience managing client relationships and guiding clients through the implementation process.
• Strong project management skills, with the ability to manage timelines, deliverables, and multiple priorities.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and interpersonal skills, with the ability to present technical concepts to non-technical audiences.
• Experience working with CRM tools (e.g., Salesforce) and project management software (e.g., Asana, Jira).
• Ability to work independently and as part of a cross-functional team.
• Ability to travel as needed for client meetings or on-site implementations (if applicable).
• Bachelor's degree in Business, Information Systems, or related field.

Responsibilities

• Lead client onboarding and implementation projects, ensuring a smooth transition to Deel’s platform.
• Collaborate with clients to understand their requirements and configure Deel’s solutions to meet their needs.
• Provide product expertise and guidance to clients during the implementation phase, including platform setup, integrations, and testing.
• Work closely with Sales, Customer Success, and Product teams to ensure a seamless handoff from sales to implementation.
• Develop and maintain project plans, timelines, and documentation to track progress and ensure successful delivery.
• Provide training and support to clients on using Deel’s platform effectively.
• Troubleshoot and resolve any issues that arise during the implementation process.
• Identify opportunities for process improvements and recommend solutions to enhance implementation efficiency.
• Ensure client feedback is captured and communicated to internal teams for product improvements.
• Manage multiple client implementations simultaneously while maintaining a high level of customer satisfaction.

Skills

Project management

Client relationship management

Communication

Problem solving

Independence

Travel willingness

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Salesforce

Asana

Jira

Job description

Deel is seeking an Implementation Consultant to onboard clients onto Deel’s global payroll and compliance platform. You will tailor configurations, guide integrations, and train customers to ensure a smooth transition and measurable success.

You will partner with Sales, Customer Success, and Product teams to deliver projects on time, manage multiple client implementations, and drive client satisfaction across diverse markets.