Dynamics 365 & Marketing Automation Integrations Specialist

Alpineo Consulting; Portugal; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Alpineo Consulting seeks an experienced consultant to strengthen Dynamics 365 / XRM capabilities, focusing on integrating the CRM with mass mailing and email marketing systems. The role collaborates closely with Communications and Marketing and Corporate IT to stabilise, improve, and extend these integrations for daily operations and future enhancements.

You will design and maintain integrations, troubleshoot data sync, and support campaign configuration and deliverability.

Qualificações

• Hands-on experience with Dynamics 365 / XRM configuration and admin.
• Experience integrating Dynamics 365 with marketing automation platforms (ClickDimensions, Mailchimp, dotdigital or similar).
• Solid understanding of CRM data models, contact/lead management, and campaign/segmentation logic.
• Familiarity with Power Platform (Power Automate, Power Apps) and/or .NET/C# for custom plugin development.
• Knowledge of email deliverability fundamentals (SPF, DKIM, DMARC, bounce/complaint).
• Good communication with non-IT stakeholders.
• Able to work independently and in a small cross-functional IT team.
• Fluent in English (French an asset).

Responsabilidades

• Design, build, and maintain integrations between Dynamics 365 (XRM) and mass mailing / email marketing platforms.
• Troubleshoot and resolve data synchronisation issues between CRM records, lists, and campaigns.
• Support marketing and communications with campaign configuration, segmentation, and deliverability considerations.
• Develop and maintain customisations within Dynamics 365 (plugins, workflows, Power Automate flows, custom entities/fields).
• Document designs, data flows, and procedures for handover and knowledge sharing.
• Collaborate with Communications & Marketing and IT stakeholders on roadmap items and incident resolution.
• Advise on best practices for CRM/marketing automation architecture.

Conhecimentos

Dynamics 365 / XRM

Marketing platform integration

CRM data models

Power Platform (Power Automate/Power A

Ferramentas

ClickDimensions

Mailchimp

dotdigital

Power Automate

Power Apps

NET/C#

Descrição da oferta de emprego

Alpineo Consulting seeks an experienced consultant to strengthen Dynamics 365 / XRM capabilities, focusing on integrating the CRM with mass mailing and email marketing systems. The role collaborates closely with Communications and Marketing and Corporate IT to stabilise, improve, and extend these integrations for daily operations and future enhancements.

You will design and maintain integrations, troubleshoot data sync, and support campaign configuration and deliverability.