Senior Dynamics 365 CRM Lead - Hybrid

dentsuaegis; Vila Real; Híbrido; EUR 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 vacation days

Volunteering days

Mental Health support

Health insurance

Hybrid working

Resumo da oferta

Merkle, a dentsu company, seeks a senior CRM Solutions Architect to design, customize, and optimize CRM platforms, ensuring robust integrations and scalable analytics. You will guide technical direction, mentor engineers, and contribute to strategic client engagements.

The role emphasizes Agile leadership, CI/CD practices, and strong API integration skills across Dynamics, Salesforce, and HubSpot, with a focus on delivering customer relationship excellence.

Qualificações

• Experience designing and implementing CRM solutions across platforms (Dynamics, Salesforce, HubSpot).
• Strong problem-solving and debugging abilities in complex environments.
• Ability to lead projects in Agile or Scrum settings with stakeholders.
• Capable of mentoring junior engineers and guiding best practices.

Responsabilidades

• Lead design and development of complex CRM solutions and integrations.
• Oversee software development lifecycle ensuring architectural integrity.
• Provide technical guidance and mentorship to junior engineers.
• Develop and maintain software architecture documentation and standards.
• Participate in planning and estimation activities for projects.
• Drive continuous improvement within the development team.
• Serve as SME for pitches and client engagements.
• Contribute to team vision and strategic direction.

Conhecimentos

CRM domain knowledge

Agile / Scrum

Problem solving

Technical leadership

Ferramentas

GitHub

GitLab

Bitbucket

Jenkins

Descrição da oferta de emprego

Merkle, a dentsu company, seeks a senior CRM Solutions Architect to design, customize, and optimize CRM platforms, ensuring robust integrations and scalable analytics. You will guide technical direction, mentor engineers, and contribute to strategic client engagements.

The role emphasizes Agile leadership, CI/CD practices, and strong API integration skills across Dynamics, Salesforce, and HubSpot, with a focus on delivering customer relationship excellence.