Dutch-speaking Technical Support Advisor – Lisbon (On-site)

Bcrecruitment; Lisboa; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Meal allowance

Performance bonus

Complexity bonus

Private health insurance

Relocation support

Resumo da oferta

Bcrecruitment in Lisbon, Portugal is seeking a Dutch-speaking Technical Customer Support Advisor to handle technical and general inquiries for a leading search-engine company. You will diagnose issues, guide customers through troubleshooting, and document cases while meeting quality targets.

Requirements include native or near-native Dutch (C2) and fluent English (B2+). The role offers a full-time on-site position with a 6-month contract and attractive salary package including bonuses and a

Qualificações

• Native or near-native Dutch (C2) and fluent English (B2+), both spoken and written.
• Strong problem-solving and communication skills.
• Excellent communication and active-listening abilities.
• Good computer skills and the ability to learn new systems quickly.

Responsabilidades

• Handle incoming customer and technical support contacts.
• Ask probing questions to identify issues and guide troubleshooting.
• Provide accurate information using the right tools.
• Document each case accurately.
• Meet quality and case-handling targets.

Conhecimentos

Dutch proficiency

English proficiency

Problem-solving

Communication

Active listening

Technical aptitude

Learning new systems

Descrição da oferta de emprego

Bcrecruitment in Lisbon, Portugal is seeking a Dutch-speaking Technical Customer Support Advisor to handle technical and general inquiries for a leading search-engine company. You will diagnose issues, guide customers through troubleshooting, and document cases while meeting quality targets.

Requirements include native or near-native Dutch (C2) and fluent English (B2+). The role offers a full-time on-site position with a 6-month contract and attractive salary package including bonuses and a