Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Mercier Consultancy MD; Portugal; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary with 13th/14th year

Fully paid training

Health insurance

Relocation package

Performance bonus

Career development opportunities

Job summary

Mercier Consultancy Group is recruiting for a Dutch-speaking Customer Expert to join a global telecom leader in Greece. You will deliver high-level technical assistance and ensure customer satisfaction.

The role includes training, relocation support, visa/work-permit guidance, and competitive compensation with annual 13th/14th salaries.

Greece lifestyle and opportunities for international career growth are highlighted in this relocation package.

Qualifications

• Native or fluent Dutch (spoken and written) required.
• EU passport or Greece work permit required.
• Experience in customer service or tech support is a plus.

Responsibilities

• Provide high-level technical support for telecommunications services.
• Handle inquiries via phone, email, and chat with premium service.
• Educate customers on product offerings and digital infrastructure.
• Maintain accurate CRM records of customer interactions.
• Collaborate with cross-functional teams to resolve outages or connectivity issues.
• Contribute to continuous improvement of service delivery standards.
• Stay updated on evolving telecommunications industry trends and protocols.

Skills

Dutch language

Excellent communication

Job description

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

• Provide high-level technical support and troubleshooting for complex telecommunications services and equipment
• Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint
• Educate customers on the latest telecommunications product offerings and digital infrastructure solutions
• Maintain accurate records of customer interactions within our advanced CRM systems
• Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients
• Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight
• Maintain a deep understanding of evolving telecommunications industry trends and service protocols

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit for Greece
• A passion for telecommunications technology and excellent digital literacy
• Exceptional communication and active listening skills in a professional business context
• Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs

Benefits

• Competitive Monthly Salary with 13th and 14th salary bonuses per year
• Fully Paid Training programs to ensure your success in the telecommunications industry
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation
• Generous Monthly Performance Bonus
• Exclusive opportunities for professional growth and international career development

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none.

Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle.