Dutch-Speaking Support Pro — Porto Onsite, Welcome Bonus

WW Talents; Lagos; Presencial; EUR 17 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation support

Welcome bonus

Food allowance

Resumo da oferta

WW Talents in Porto seeks a Customer Support Representative to deliver professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, provide accurate information, and ensure a high-quality customer experience.

The role requires fluent Dutch and English at C1, a strong service mindset, and the ability to work in a 24/7 rotational environment. Accommodation support and a welcome bonus are offered.

Qualificações

• Fluent verbal and written Dutch required.
• C1 level English proficiency required.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests and complaints.
• Identify customer needs and provide appropriate solutions.
• Support multiple markets when required.
• Manage and retain large amounts of product and process information.

Conhecimentos

Dutch

English (C1)

Descrição da oferta de emprego

WW Talents in Porto seeks a Customer Support Representative to deliver professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, provide accurate information, and ensure a high-quality customer experience.

The role requires fluent Dutch and English at C1, a strong service mindset, and the ability to work in a 24/7 rotational environment. Accommodation support and a welcome bonus are offered.