Dutch Remote Client Success Specialist — Growth & Bonuses

Cross Border Talents; Braga; Remote; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation allowance

Job summary

A dynamic company is seeking a Dutch Client Services Specialist to provide exceptional customer support in a fully remote setting. In this role, you will handle inquiries and build relationships with clients, particularly in the sports industry. The ideal candidate is fluent in Dutch and has a strong desire to learn and grow. This position offers a competitive salary and various allowances for meals and transportation.

Qualifications

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media
• Address inquiries related to account setup, verification, login issues, financial concerns, and technical difficulties
• Serve as a trusted advisor to customers, particularly in the sports industry
• Respond quickly to customer questions, concerns, and feedback
• Build strong relationships with customers through clear and effective communication
• Maintain high service standards in line with company policies
• Provide suggestions for process and service improvements

Job description

A dynamic company is seeking a Dutch Client Services Specialist to provide exceptional customer support in a fully remote setting. In this role, you will handle inquiries and build relationships with clients, particularly in the sports industry. The ideal candidate is fluent in Dutch and has a strong desire to learn and grow. This position offers a competitive salary and various allowances for meals and transportation.