Remote Dutch-Speaking Customer Care Specialist - Growth

Cross Border Talents; Lisboa; Remote; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Health insurance from the first day

Career growth opportunities

Extra payment for public holidays

Job summary

A leading customer service provider is seeking a Remote Dutch-Speaking Customer Care Specialist based in Portugal. Responsibilities include responding to customer inquiries, troubleshooting order issues, and providing product information. The ideal candidate is fluent in Dutch and proficient in English, with strong communication skills. This position offers a competitive salary, health insurance from day one, and opportunities for career growth within an international team.

Qualifications

• Fluent in Dutch (C1 level) and proficient in English (B2 level).
• Excellent communication and problem-solving skills.
• Customer-focused mindset with attention to detail.
• EU nationality or valid work permit for Portugal.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist with troubleshooting order-related issues.
• Provide detailed product and service information.
• Escalate complex cases to the appropriate department.

Skills

Fluent in Dutch (C1 level)

Proficient in English (B2 level)

Excellent communication skills

Problem-solving skills

Customer-focused mindset

Job description

A leading customer service provider is seeking a Remote Dutch-Speaking Customer Care Specialist based in Portugal. Responsibilities include responding to customer inquiries, troubleshooting order issues, and providing product information. The ideal candidate is fluent in Dutch and proficient in English, with strong communication skills. This position offers a competitive salary, health insurance from day one, and opportunities for career growth within an international team.