Dutch Medical Devices Support Specialist | Global Team

Cross Border Talents; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Welcome bonus

Relocation support

Attendance bonus

Performance-based incentives

Private health insurance

Career development opportunities

Training and onboarding program

Resumo da oferta

A global customer service company is seeking a Dutch-speaking Customer Service Representative to join its team in Porto. This role involves handling inquiries, supporting customers with accurate information, and ensuring a high-quality service experience in a regulated environment. Ideal candidates should be fluent in Dutch and English and have strong communication skills. The position provides competitive salary, private health insurance, and opportunities for career development.

Qualificações

• Fluent in Dutch and English, with minimum C1 level in English.
• Previous experience in customer service is an advantage.
• Strong communication and empathy skills are essential.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Provide information and support regarding medical devices.
• Ensure accurate documentation of all interactions.
• Follow company procedures and compliance guidelines.
• Deliver high-quality customer service.
• Collaborate with internal teams to resolve customer requests.

Conhecimentos

Dutch (C1 level)

English (C1 level)

Communication Skills

Empathy

Problem-solving Mindset

Attention to Detail

Descrição da oferta de emprego

A global customer service company is seeking a Dutch-speaking Customer Service Representative to join its team in Porto. This role involves handling inquiries, supporting customers with accurate information, and ensuring a high-quality service experience in a regulated environment. Ideal candidates should be fluent in Dutch and English and have strong communication skills. The position provides competitive salary, private health insurance, and opportunities for career development.