Remote Dutch Customer Success Pro - Global Brands

speakit; Portugal; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Private health insurance

Career mentoring

Personal development programs

Equipment provided

Job summary

A global customer service provider is seeking a customer support agent to work remotely from Portugal. You'll provide expert guidance to clients through phone and email interactions. The ideal candidate should be a native Dutch speaker with fluent English and strong communication skills, and prior customer support experience is a plus. This role offers private health insurance from day one and a multicultural work environment.

Qualifications

• Customer support experience is a plus.
• EU citizenship or work permit for Portugal.

Responsibilities

• Respond to customer inquiries via phone and email, providing accurate product and service guidance.
• Review customer requests, make informed decisions, and take action.
• Identify areas to improve client experience and share suggestions with your team.

Skills

Native Dutch

Fluent English (B2)

Strong communication skills

Problem-solving skills

Self-motivated

Collaborative

Job description

A global customer service provider is seeking a customer support agent to work remotely from Portugal. You'll provide expert guidance to clients through phone and email interactions. The ideal candidate should be a native Dutch speaker with fluent English and strong communication skills, and prior customer support experience is a plus. This role offers private health insurance from day one and a multicultural work environment.