Remote Dutch Customer Success Pro - Global Brands

speakit; Portugal; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A global customer service provider is seeking a customer support agent to work remotely from Portugal. You'll provide expert guidance to clients through phone and email interactions. The ideal candidate should be a native Dutch speaker with fluent English and strong communication skills, and prior customer support experience is a plus. This role offers private health insurance from day one and a multicultural work environment.

Serviços

Private health insurance

Career mentoring

Personal development programs

Equipment provided

Qualificações

• Customer support experience is a plus.
• EU citizenship or work permit for Portugal.

Responsabilidades

• Respond to customer inquiries via phone and email, providing accurate product and service guidance.
• Review customer requests, make informed decisions, and take action.
• Identify areas to improve client experience and share suggestions with your team.

Conhecimentos

Native Dutch

Fluent English (B2)

Strong communication skills

Problem-solving skills

Self-motivated

Collaborative

Descrição da oferta de emprego

A global customer service provider is seeking a customer support agent to work remotely from Portugal. You'll provide expert guidance to clients through phone and email interactions. The ideal candidate should be a native Dutch speaker with fluent English and strong communication skills, and prior customer support experience is a plus. This role offers private health insurance from day one and a multicultural work environment.