Dutch-English Remote Customer Support Specialist

Job Training & Coaching; Setúbal; Hybrid; EUR 25,000 - 39,000; Full time

Job summary

Job Training & Coaching is seeking Customer Support Specialists to join our international team. The role supports Dutch and English speakers across chat, email and phone channels, with options for remote, hybrid, or office-based work depending on business needs.

Relocation within the EU is supported for eligible candidates. Local candidates with language skills are preferred; join a fast-growing digital environment and develop your career in customer service with global customers.

Qualifications

• Minimum 1 year experience in customer support, sales support, or contact center roles
• At least 6 months experience is mandatory for all applicants
• Strong communication and problem-solving abilities
• Basic computer and multitasking skills
• Ability to work flexible schedules if required
• Local candidates only with valid language skills

Responsibilities

• Support customers through chat, email, and phone channels
• Resolve customer inquiries efficiently and professionally
• Maintain accurate records using internal systems
• Follow company quality standards and KPIs
• Work closely with internal departments when needed
• Deliver a positive customer experience during every interaction

Skills

Dutch language

English language

Job description

Job Training & Coaching is seeking Customer Support Specialists to join our international team. The role supports Dutch and English speakers across chat, email and phone channels, with options for remote, hybrid, or office-based work depending on business needs.

Relocation within the EU is supported for eligible candidates. Local candidates with language skills are preferred; join a fast-growing digital environment and develop your career in customer service with global customers.