Dutch Customer Support - Top Social Platform - Portugal

Cityjoboffers; Lisboa; Híbrido; EUR 17 000 - 23 000; Tempo integral

Resumo da oferta

Cityjoboffers is seeking a Dutch-speaking Advisor for the Customer Delight Team in Lisbon. You will handle inquiries via phone, email, and live chat, offering proactive solutions and guidance before and after service purchases.

Fluent Dutch and strong English (B2) are required, with willingness to work rotating shifts from Monday to Sunday. A genuine interest in Social Media is essential to thrive in this role.

Qualificações

• Fluent in Dutch and proficient in English (B2).
• Ability to work on rotating shifts from Monday to Sunday.
• Interest and passion for Social Media.

Responsabilidades

• Process inquiries from new and existing users by phone, email, and live chat.
• Offer independent and proactive customer solutions.
• Advise, train, and support the customer before and after the purchase of services.
• Solve technical problems and answer questions about services and products.

Conhecimentos

Dutch

English (B2)

Social Media

Descrição da oferta de emprego

Are you passionate about Social Media and do you speak Dutch? We have an exciting job opportunity for you! We are in search of Dutch speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job opportunity.

Dutch-speaking Advisor for the Customer Delight Team (Lisbon)

The Company

This is one of the five most frequently visited websites in the world that has reinvented social interaction. Their global teams are constantly interacting, solving problems, and working together.

Your Responsibilities

• Processinquiries from new and existing users(small and medium-sized companies) by phone, email, and live chat.
• Offer independent and proactive customer solutions.
• Advise, train, and support the customer before and after the purchase of services.
• Solve technical problems and answer questions about services and products.

Your Profile

• You arefluent in Dutchand proficient in English (B2).
• You are able to work for the project from Monday to Sunday on rotating shifts.
• You have aninterest and passion for Social Media.