Dutch Customer Support Agent – Porto (hybrid)

The Lemon Consulting; Porto; On-site; EUR 12,000 - 21,000; Full time

Benefits offered by this job

Hybrid work in Porto

Relocation support

Private health insurance

22 days paid holiday

Development opportunities

Job summary

The Lemon Consulting in Porto, Portugal is looking for a Dutch-speaking entrant to join our hybrid team. You will support customers in Dutch while using basic English and everyday computer and phone tools.

The role offers 40 hours a week, a hybrid office-and-home setup in Porto, and relocation support if needed. You will learn quickly, communicate clearly, and grow into more responsible positions over time.

Qualifications

• Native Dutch speaker required (C2 level).
• Basic English skills are required.
• Basic knowledge of computers and phones.
• Willingness to learn and communicate clearly.

Skills

Dutch (native)

English (basic)

Computers & phones basics

Clear communication

Job description

In and around Porto you can find the best beaches. Here you can relax, sunbathe or catch a wave and improve your surfing skills. Furthermore, you can explore the historic district of Ribeira or take a walk across the Dom Luís I Bridge for panoramic views of the city. Don't forget to try out the affordable local street food and enjoy a glass of port wine at one of the many bars and taverns.

We offer

• 40 working hours a week
• Work hybrid (from the office in Porto, and from your home in the city)
• Work in a rotational shift pattern
• 22 days paid holiday
• Development opportunities within the company (grow into a team leader, trainer, recruiter, quality analyst, project manager, marketing department)
• Relocation support (free accomodation in a shared apartment, airport pick-up, support for administrative paperwork and free flight to go back home once a year)
• Company that offers free activities, festivals and various types of initiatives that encourage interaction between employees and celebrate the cultural diversity
• Discount on fitness and discount card for over 150 partnerships
• Online free Portuguese language courses
• Private health insurance paid by the company

Your qualifications

You are a native Dutch speaker (C2), with basic English skills.

You have basic knowledge of computers and phones

You have a helpfull mindst, are eager to learn and a communicate clearly