Dutch Customer Support Agent – Porto

The Lemon Consulting; Porto; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid work

Rotational shifts

22 days holiday

Relocation support

Free accommodation

Airport pickup

Annual flight home

Health insurance

Team activities

Job summary

The Lemon Consulting is seeking a Dutch-speaking professional to join our Porto team. The position offers hybrid work from the Porto office and from home within the city, with a rotational shift pattern and 22 days of paid holiday.

You will be part of a collaborative environment that supports growth into roles such as team leader and trainer. Successful candidates will have native Dutch language skills, basic English, and a willingness to learn.

Qualifications

• Native Dutch speaker with C2 level proficiency.
• Basic English skills required.
• Basic computer and smartphone knowledge.
• Strong communication and clarity in interactions.
• Eagerness to learn and adapt to new tasks.

Skills

Dutch native (C2)

Basic English

Computer basics

Clear communication

Willingness to learn

Job description

In and around Porto you can find the best beaches. Here you can relax, sunbathe or catch a wave and improve your surfing skills. Furthermore, you can explore the historic district of Ribeira or take a walk across the Dom Luís I Bridge for panoramic views of the city. Don't forget to try out the affordable local street food and enjoy a glass of port wine at one of the many bars and taverns.

We offer

• 40 working hours a week
• Work hybrid (from the office in Porto, and from your home in the city)
• Work in a rotational shift pattern
• 22 days paid holiday
• Development opportunities within the company (grow into a team leader, trainer, recruiter, quality analyst, project manager, marketing department)
• Relocation support (free accomodation in a shared apartment, airport pick-up, support for administrative paperwork and free flight to go back home once a year)
• Company that offers free activities, festivals and various types of initiatives that encourage interaction between employees and celebrate the cultural diversity
• Discount on fitness and discount card for over 150 partnerships
• Online free Portuguese language courses
• Private health insurance paid by the company

Your qualifications

You are a native Dutch speaker (C2), with basic English skills.

You have basic knowledge of computers and phones

You have a helpfull mindst, are eager to learn and a communicate clearly