Dutch Content Moderator for E-commerce | Lisbon (On-site)

The Lemon Consulting; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern city-center office

Initial training and onboarding

Coaching and mentoring

Health and wellbeing initiatives

Monthly meal allowance

Resumo da oferta

The Lemon Consulting in Lisbon, Portugal, is seeking a Content Moderator for a full-time, six-month contract with the possibility of extension. The role is on-site in Lisbon and requires shift rotations, including weekends, to support 24/7 coverage.

Responsibilities include reviewing content against SLAs and policies, ensuring compliance, and maintaining high moderation standards. Candidates must be fluent in Dutch and English with strong communication and customer service skills.

Qualificações

• Native/fluent Dutch and fluent English (B2+) required.
• Excellent moderation abilities with clear communication.
• Solid understanding of e-commerce platforms and industry practices.
• Ability to manage high workloads and work in shift rotations.

Responsabilidades

• Review content in line with SLAs and quality benchmarks.
• Ensure uploaded content complies with platform policies, legal standards, and safety guidelines.
• Adapt to policy updates, schedule changes, and follow SOPs.
• Identify and escalate issues through proper internal channels per company protocol.

Conhecimentos

Dutch (native/fluent)

English (B2+)

Moderation abilities

E-commerce platforms knowledge

Shift work

Customer service

Descrição da oferta de emprego

The Lemon Consulting in Lisbon, Portugal, is seeking a Content Moderator for a full-time, six-month contract with the possibility of extension. The role is on-site in Lisbon and requires shift rotations, including weekends, to support 24/7 coverage.

Responsibilities include reviewing content against SLAs and policies, ensuring compliance, and maintaining high moderation standards. Candidates must be fluent in Dutch and English with strong communication and customer service skills.