Dutch Content Moderator – Lisbon | Full-Time, 6-Month Contract

Intersoft Team SRL; Lisboa; Presencial; EUR 24 000 - 34 000; Tempo integral

Resumo da oferta

Intersoft Team SRL in Lisbon, Portugal is seeking a Dutch Content Moderator to join our on-site team. This full-time 6-month contract offers extension possibilities and potential permanent placement.

You will review content against SLAs, ensure compliance with policies, handle high workloads, and adapt to policy updates while working in a 24/7 shift rotation. The role requires strong moderation abilities, excellent communication, and a good understanding of e-commerce practices, with a focus on

Qualificações

• Dutch language proficiency and strong moderation abilities.
• Understanding of e-commerce platforms and industry practices.
• Ability to manage high workloads and perform during peak times.
• Willingness to work in shift rotations (24/7).
• Excellent communication and customer service skills.

Responsabilidades

• Maintain strong knowledge and enthusiasm for e-commerce products and industry standards.
• Review content in line with SLAs and quality benchmarks.
• Ensure uploaded content complies with platform policies, legal standards, and safety guidelines.
• Adapt to policy updates and schedule changes while following SOPs.
• Identify and escalate issues through proper channels per company protocols.

Conhecimentos

Dutch language

Customer service

Communication

Attention to detail

Descrição da oferta de emprego

Intersoft Team SRL in Lisbon, Portugal is seeking a Dutch Content Moderator to join our on-site team. This full-time 6-month contract offers extension possibilities and potential permanent placement.

You will review content against SLAs, ensure compliance with policies, handle high workloads, and adapt to policy updates while working in a 24/7 shift rotation. The role requires strong moderation abilities, excellent communication, and a good understanding of e-commerce practices, with a focus on