Dutch Content Moderator – Lisbon | Full-Time, 6-Month Contract

Intersoft Team SRL; Lisboa; Presencial; EUR 24.000 - 34.000; Jornada completa

Descripción de la vacante

Intersoft Team SRL in Lisbon, Portugal is seeking a Dutch Content Moderator to join our on-site team. This full-time 6-month contract offers extension possibilities and potential permanent placement.

You will review content against SLAs, ensure compliance with policies, handle high workloads, and adapt to policy updates while working in a 24/7 shift rotation. The role requires strong moderation abilities, excellent communication, and a good understanding of e-commerce practices, with a focus on

Formación

• Dutch language proficiency and strong moderation abilities.
• Understanding of e-commerce platforms and industry practices.
• Ability to manage high workloads and perform during peak times.
• Willingness to work in shift rotations (24/7).
• Excellent communication and customer service skills.

Responsabilidades

• Maintain strong knowledge and enthusiasm for e-commerce products and industry standards.
• Review content in line with SLAs and quality benchmarks.
• Ensure uploaded content complies with platform policies, legal standards, and safety guidelines.
• Adapt to policy updates and schedule changes while following SOPs.
• Identify and escalate issues through proper channels per company protocols.

Conocimientos

Dutch language

Customer service

Communication

Attention to detail

Descripción del empleo

Intersoft Team SRL in Lisbon, Portugal is seeking a Dutch Content Moderator to join our on-site team. This full-time 6-month contract offers extension possibilities and potential permanent placement.

You will review content against SLAs, ensure compliance with policies, handle high workloads, and adapt to policy updates while working in a 24/7 shift rotation. The role requires strong moderation abilities, excellent communication, and a good understanding of e-commerce practices, with a focus on