Digital Workplace Change Lead — Transformation & Adoption

Claranet limited; Porto; Híbrido; EUR 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Balanced and Friendly work environment

Leading ITMSP in Portugal by revenue

Resumo da oferta

Claranet limited is seeking a Change Management Consultant to join our internal team in Portugal. You will apply Change Management methodologies to drive Digital Workplace transformation, conduct impact assessments and engage stakeholders to define a shared change vision.

You will plan and deliver initiatives, lead workshops, communicate effectively with diverse stakeholders, and monitor project metrics to deliver successful outcomes for clients and partners.

Qualificações

• Bachelor’s degree in Business Management, Project Management, Communications, Information Technology, or a related field.
• Experience in Project Management and/or Change Management.
• Experience working directly with clients and external stakeholders.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Proactive and creative mindset with the ability to identify opportunities and drive initiatives.
• Excellent planning and organisational skills.
• Advanced level of English.

Responsabilidades

• Apply Change Management methodologies to drive successful Digital Workplace transformation and the adoption of digital solutions.
• Conduct impact assessments, identify potential risks and define effective mitigation strategies.
• Identify and engage key stakeholders across different business areas, working collaboratively to define the change vision and strategy.
• Stay up to date with emerging trends, tools and methodologies across Digital Workplace and Change Management, contributing to the continuous evolution of the organisation’s service offering.
• Plan and deliver Change Management initiatives, ensuring effective management of scope, timelines and resources.
• Lead knowledge-sharing sessions, product demonstrations and workshops that communicate the value of solutions to end users and drive engagement and adoption.
• Ensure effective and consistent communication across all stakeholders involved in each project, developing content aligned with Change Management best practices.
• Monitor and analyse project metrics and KPIs, providing relevant insights and delivering clear project reports.
• Act as a trusted advisor to clients, developing a strong understanding of their business needs, challenges and technology landscape.
• Build long-term client relationships by delivering high-quality services and support, ensuring high levels of satisfaction and retention.
• Manage relationships with clients and technology partners throughout the project lifecycle, ensuring effective collaboration and alignment.

Conhecimentos

Excellent communication skills

Presentation skills

Analytical problem-solving

Planning and organizational skills

Proactive and creative mindset

English proficiency

Formação académica

Bachelor’s degree in Business Management, Project Management, Communications, Information Technology, or related field

Ferramentas

Prosci/ADKAR certification

Descrição da oferta de emprego

Claranet limited is seeking a Change Management Consultant to join our internal team in Portugal. You will apply Change Management methodologies to drive Digital Workplace transformation, conduct impact assessments and engage stakeholders to define a shared change vision.

You will plan and deliver initiatives, lead workshops, communicate effectively with diverse stakeholders, and monitor project metrics to deliver successful outcomes for clients and partners.