Digital Operations Excellence Expert

Randstad Portugal; Lisboa; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Attractive salary package

Meal Allowance

Pension Plan

Full Health Insurance

Life Insurance

Extra vacation days

Parking Slot

Job summary

A leading telecommunications infrastructure company in Lisbon is seeking a Mid-Senior level professional to enhance operational excellence and drive digital transformation. This role requires 7+ years of experience and a strong background in process improvement and analytics. The successful candidate will work in a dynamic environment and collaborate with stakeholders to align initiatives with business needs. Competitive salary and benefits offered.

Qualifications

• 7+ years of experience in operations excellence, digital transformation, or process improvement.
• Fluency in English (C1 level according to CEFR).

Responsibilities

• Identify inefficiencies and implement process improvements.
• Drive the adoption of AI, ML, RPA, and digital tools.
• Design and implement data analytics strategies.
• Collaborate with IT and business teams to deploy digital solutions.
• Design data analytics strategies and promote data governance and visualization.
• Engage stakeholders and drive change management across functions.

Skills

Operational Excellence

Process Improvement

Automation

Data Analytics

Stakeholder Management

Stakeholder management

Change leadership

Communication

Education

Bachelor’s or Master’s degree in Telecommunications Engineering, Computer Engineering or related field

Tools

Power BI

Qlik Sense

Apache Superset

Job description

The Opportunity

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start‑up. We have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork. If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.

Your contribution

• Operational Excellence & Process Optimization You will identify inefficiencies and implement process improvements to enhance performance.
• you will develop and maintain a continuous improvement framework aligned with business goals.
• You will apply Lean, Six Sigma, and automation methodologies to drive efficiency.
• You will design and execute process re‑engineering initiatives.
• You will define and maintain KPIs, dashboards, and operational reports.
• Digital Transformation & Automation You will drive the adoption of AI, ML, RPA, and digital tools to streamline operations.
• You will identify automation opportunities to reduce manual efforts and improve speed.
• You will collaborate with IT and business teams to deploy and integrate digital solutions.
• You will oversee chatbot, workflow, and intelligent process automation initiatives.
• Data-Driven Decision Making & Analytics You will design and implement data analytics strategies to support operations.
• You will use BI tools (Power BI, Qlik Sense, Apache Superset) to extract insights and drive improvements.
• You will ensure data governance, integrity, and visualization for real‑time monitoring.
• You will promote a data‑centric culture within operational teams.
• Stakeholder Collaboration & Change Management You will engage with internal and external stakeholders to align initiatives with business needs.
• You will support the adoption of new technologies and operational models.
• You lead training and capability‑building programs to enhance digital skills.
• You will act as a bridge between business, IT, and operations teams.

What makes you stand out

• 7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure.
• Proven expertise in business process re‑engineering, analytics, and digital transformation.
• Strong background in automation, AI/ML, and continuous improvement methodologies (Lean, Six Sigma, Agile).
• Experience with BI tools and performance reporting.
• Excellent stakeholder management, change leadership, and communication skills.

You Must Have

• Bachelor’s or Master’s degree in Telecommunications Engineering, Computer Engineering, or a related field.
• Fluency in English (C1 level according to CEFR).

What we offer

• A diverse, multicultural setup based on our values – Accountability, Respect, Teamwork, and Trust – and the unique opportunity to shape the organisation
• An attractive salary package
• Meal Allowance: Delivered on Pluxee card - €10.20/day
• Pension Plan
• Full Health Insurance: For employees and co‑payment for family members
• Life Insurance
• 7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year’s.
• Parking Slot

Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.

Referrals increase your chances of interviewing at Randstad Portugal by 2x

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Business Development
• Telecommunications