Digital Marketing Support Specialist - German Speakers

Atlean World; Lisboa; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Internal career development program

Free comprehensive training with certi

Private health insurance after core/tr

Renewable fixed-term contract

Regular team activities

Job summary

Atlean World is seeking a Digital Marketing Support Specialist - German Speakers to join our team in Lisbon, Portugal. You will assist German-speaking customers, coordinate with internal teams, and contribute to delivering high-quality service.

Ideal candidates are fluent in German with strong English, possess excellent communication skills, and are willing to relocate to Portugal. The role includes training, private health insurance after training, and a renewable fixed-term contract.

Qualifications

• Fluent in German; good English.
• Strong communication and active listening skills.
• Problem-solving, can-do mindset.

Responsibilities

• Answer customer questions by phone, chat and email with a friendly, solution-focused attitude.
• Solve problems and create positive experiences for every customer you speak with.
• Follow the brand's guidelines and quality standards on every interaction.
• Log and update customer interactions in the relevant systems.
• Work closely with your team to keep improving the service you provide.

Skills

German language

English language

Communication skills

Problem-solving mindset

Multitasking

Education

High school diploma or equivalent

Job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as a Digital Marketing Support Specialist - German Speakers.

Why a Digital Marketing Support Specialist - German Speakers role is great for your professional and personal development:

• Live in Lisbon, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

• Language Maestro: Fluent in German, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent
• Clean criminal record
• B2+ English level
• Availability to relocate to Portugal (Lisbon, Porto, Setúbal or Covilhã)

Benefits

• Work for one of the world's largest customer experience companies
• Access to an internal career-development program that fast-tracks you toward leadership roles
• Free comprehensive training with certification
• Private health insurance after training
• Renewable fixed-term contract
• Regular team activities: football tournaments, surf lessons, cultural events

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

To join this journey, you should be a resident of a country within the European Union.