German Travel Support - 1500€ Welcome Bonus

Atlean World; Porto; Vor Ort; EUR 16.000 - 20.000; Vollzeit

Benefits dieser Stelle

Welcome bonus of 1500€

Private health insurance

Relocation assistance

Zusammenfassung

Atlean World in Porto, Portugal is seeking a German-speaking Travel Support agent to assist customers by phone, chat, and email, delivering friendly, solution-focused service while following brand guidelines.

You will handle inquiries in German and English, participate in a relocation-friendly program, receive a 1500€ welcome bonus, and access training, health insurance after onboarding, and team activities.

Qualifikationen

• Fluent in German and good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent

Aufgaben

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Kenntnisse

German language

English language

Customer service

Active listening

Multitasking

Problem solving

Ausbildung

High school diploma

Jobbeschreibung

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Porto, Portugal for a role as a German Travel Support - 1500€ Welcome Bonus.

Why a German Travel Support - 1500€ Welcome Bonus role is great for your professional and personal development:

• Live in Porto, Portugal and embrace multicultural experiences
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in German, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent

By joining this role, this is what you can expect:

• Work for one of the world's largest customer experience companies
• Access to an internal career-development program that fast-tracks you toward leadership roles
• Free comprehensive training with certification
• Private health insurance after training
• Regular team activities: football tournaments, surf lessons, cultural events

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World

To join this journey, you should be a resident of a country within the European Union.

Ready for your next adventure? Let's make it happen together!