German Speakers- Customer Support- Website

Rocket Stars; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

International and dynamic work env.

Career growth opportunities

Resumo da oferta

Rocket Stars is seeking German-speaking Customer Support Representatives to join our Lisbon-based team. You will assist German-speaking clients by phone, email, and chat, helping with digital marketing platform inquiries and optimizing online presence for advertisers.

The role requires fluent German, strong English (B2+), and a keen interest in digital marketing or web design. On-site availability in Lisbon is essential, with an international, dynamic work environment and opportunities for

Qualificações

• Fluent German
• Good level of English (B2 or higher)
• Experience or knowledge in digital marketing and/or web design (mandatory)
• Strong interest and enthusiasm for the digital marketing industry
• Availability to work on-site in Lisbon

Responsabilidades

• Provide support to German-speaking clients via phone, email, and chat
• Assist customers with digital marketing platform inquiries
• Support advertisers and businesses in optimizing their online presence
• Troubleshoot technical and campaign-related issues
• Ensure high customer satisfaction and service quality

Conhecimentos

German

English (B2+)

Customer-oriented mindset

Descrição da oferta de emprego

German speakers - Customer Support - Website

Lisbon, Portugal – German – Website CS – Lisbon

We are currently looking for German speakers to join an international team in Lisbon as Customer Support Representatives for a Digital Marketing project.

If you are passionate about digital marketing, online advertising, or web design — this opportunity is for you!

Responsibilities

• Provide support to German-speaking clients via phone, email, and chat
• Assist customers with digital marketing platform inquiries
• Support advertisers and businesses in optimizing their online presence
• Troubleshoot technical and campaign-related issues
• Ensure high customer satisfaction and service quality

Qualifications

• Fluent German
• Good level of English (B2 or higher)
• Experience or knowledge in digital marketing and/or web design (mandatory)
• Strong interest and enthusiasm for the digital marketing industry
• Customer-oriented mindset
• Availability to work on-site in Lisbon

What We Offer

• Competitive salary package
• International and dynamic work environment
• Career growth opportunities in the digital marketing field