German Speakers- Customer Support- Website

Rocket Stars

Lisboa

On-site

EUR 18,000 - 24,000

Full time

14 days+
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Benefits offered by this job

Competitive salary package
International and dynamic work env.
Career growth opportunities

Job summary

Rocket Stars is seeking German-speaking Customer Support Representatives to join our Lisbon-based team. You will assist German-speaking clients by phone, email, and chat, helping with digital marketing platform inquiries and optimizing online presence for advertisers.

The role requires fluent German, strong English (B2+), and a keen interest in digital marketing or web design. On-site availability in Lisbon is essential, with an international, dynamic work environment and opportunities for

Qualifications

  • Fluent German
  • Good level of English (B2 or higher)
  • Experience or knowledge in digital marketing and/or web design (mandatory)
  • Strong interest and enthusiasm for the digital marketing industry
  • Availability to work on-site in Lisbon

Responsibilities

  • Provide support to German-speaking clients via phone, email, and chat
  • Assist customers with digital marketing platform inquiries
  • Support advertisers and businesses in optimizing their online presence
  • Troubleshoot technical and campaign-related issues
  • Ensure high customer satisfaction and service quality

Skills

German
English (B2+)
Customer-oriented mindset

Job description

German speakers - Customer Support - Website

Lisbon, Portugal – German – Website CS – Lisbon

We are currently looking for German speakers to join an international team in Lisbon as Customer Support Representatives for a Digital Marketing project.

If you are passionate about digital marketing, online advertising, or web design — this opportunity is for you!

Responsibilities
  • Provide support to German-speaking clients via phone, email, and chat
  • Assist customers with digital marketing platform inquiries
  • Support advertisers and businesses in optimizing their online presence
  • Troubleshoot technical and campaign-related issues
  • Ensure high customer satisfaction and service quality
Qualifications
  • Fluent German
  • Good level of English (B2 or higher)
  • Experience or knowledge in digital marketing and/or web design (mandatory)
  • Strong interest and enthusiasm for the digital marketing industry
  • Customer-oriented mindset
  • Availability to work on-site in Lisbon
What We Offer
  • Competitive salary package
  • International and dynamic work environment
  • Career growth opportunities in the digital marketing field
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