Digital Marketing & Campaign Support Specialist (Italian Speaker)

Cross Border Talents; Setúbal; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Accommodation in Lisbon

Daily meal allowance

Attendance bonus

Job summary

Cross Border Talents in Lisbon is seeking an Italian-speaking Digital Marketing & Campaign Support Specialist to help advertisers optimize paid campaigns and improve performance. You will work with major social platforms and CRM tools to assist clients.

The role requires native or C2 Italian and professional working fluency in English, a degree in Marketing or a related field, and experience in paid campaign management and digital marketing.

Qualifications

• Native or C2-level Italian and professional fluency in English.
• Degree in Marketing, Digital Media, Advertising, Communication, or a related field.
• Mandatory experience in Paid Campaign Management.
• Experience in Digital Marketing and familiarity with social media advertising tech platforms.

Responsibilities

• Provide professional support to Italian-speaking clients and advertisers via email, chat, and phone regarding paid ad campaigns and platform usage.
• Assist clients in setting up, managing, and optimizing paid advertising campaigns on digital tech platforms.
• Troubleshoot ad delivery, account settings, payment inquiries, and platform policy guidelines.
• Collaborate with business accounts to ensure high-value satisfaction, campaign delivery, and brand safety.
• Utilize advertising tools and internal CRM systems to track, log, and resolve campaign-related issues efficiently.

Skills

Excellent communication

Analytical problem-solving

Customer service mindset

Education

Degree in Marketing or related field

Job description

Are you passionate about digital marketing, social media, and paid advertising campaigns? We are looking for an ambitious, Italian-speaking

Digital Marketing & Campaign Support Specialist

to join our fast-growing team in Lisbon. In this role, you will support advertisers and business clients utilizing major social media and advertising tech platforms, helping them optimize their paid campaigns and achieve marketing success.

Key Responsibilities

• Provide professional support to Italian-speaking clients and advertisers via email, chat, and phone regarding paid ad campaigns and platform usage.
• Assist clients in setting up, managing, and optimizing paid advertising campaigns on digital tech platforms.
• Troubleshoot ad delivery, account settings, payment inquiries, and platform policy guidelines.
• Collaborate with business accounts to ensure high-value satisfaction, campaign delivery, and brand safety.
• Utilize advertising tools and internal CRM systems to track, log, and resolve campaign-related issues efficiently.

Requirements

Native or C2-level Italian and professional working fluency in English. Education:

Education

• Degree in Marketing, Digital Media, Advertising, Communication, or a related field.

Experience

Mandatory experience in

• Paid Campaign Management

and

• Digital Marketing.

Industry Knowledge

Familiarity with social media advertising tech platforms, digital ad formats, and paid campaign metrics.

Skills

• Excellent communication, analytical problem-solving skills, and a strong customer service mindset.

Work Schedule & Benefits

Work Model

• 100% On-site in Lisbon, Portugal.

Schedule

• Rotational shifts with 2 days off per week.

Relocation Support

• Access to a company-provided accommodation option in a shared apartment in Lisbon (subject to terms).

Benefits

• Daily meal allowance and attendance bonus.