Digital Marketing & Campaign Support Specialist

Cross Border Talents; Almada; On-site; EUR 38,000 - 60,000; Full time

Benefits offered by this job

Accommodation in Lisbon

Daily meal allowance

Attendance bonus

Job summary

Cross Border Talents in Lisbon is seeking an ambitious Digital Marketing & Campaign Support Specialist to join our growing team on-site. You will assist Italian-speaking advertisers and clients, optimizing paid campaigns across major social media platforms.

The role requires native or advanced Italian and professional English, a degree in Marketing or related field, and proven experience in Paid Campaign Management and Digital Marketing.

Qualifications

• Language requirements: native or C2 Italian and professional English.
• Degree in Marketing, Digital Media, Advertising, or related field.
• Mandatory experience in Paid Campaign Management and Digital Marketing.
• Familiarity with social media advertising platforms, ad formats, and metrics.
• Strong communication, analytical problem-solving, and customer service mindset.

Responsibilities

• Provide professional support to Italian-speaking clients and advertisers via email, chat, and phone regarding paid ad campaigns and platform usage.
• Assist clients in setting up, managing, and optimizing paid advertising campaigns on digital tech platforms.
• Troubleshoot ad delivery, account settings, payment inquiries, and platform policy guidelines.
• Collaborate with business accounts to ensure high-value satisfaction, campaign delivery, and brand safety.
• Utilize advertising tools and internal CRM systems to track, log, and resolve campaign-related issues efficiently.

Skills

Italian (native/C2)

English (professional)

Communication

Analytical thinking

Customer service

Education

Marketing/Digital Media degree

Job description

Empresa : Cross Border Talents Tipo de Emprego : Periodo Integral Almada Portugal

Digital Marketing & Campaign Support Specialist

Job Summary

Are you passionate about digital marketing, social media, and paid advertising campaigns? We are looking for an ambitious, Italian-speaking Digital Marketing & Campaign Support Specialist to join our fast-growing team in Lisbon. In this role, you will support advertisers and business clients utilizing major social media and advertising tech platforms, helping them optimize their paid campaigns and achieve marketing success.

Key Responsibilities

• Provide professional support to Italian-speaking clients and advertisers via email, chat, and phone regarding paid ad campaigns and platform usage.
• Assist clients in setting up, managing, and optimizing paid advertising campaigns on digital tech platforms.
• Troubleshoot ad delivery, account settings, payment inquiries, and platform policy guidelines.
• Collaborate with business accounts to ensure high-value satisfaction, campaign delivery, and brand safety.
• Utilize advertising tools and internal CRM systems to track, log, and resolve campaign-related issues efficiently.

Requirements

• Language Proficiency: Native or C2-level Italian and professional working fluency in English.
• Education: Degree in Marketing, Digital Media, Advertising, Communication, or a related field.
• Experience: Mandatory experience in Paid Campaign Management and Digital Marketing.
• Industry Knowledge: Familiarity with social media advertising tech platforms, digital ad formats, and paid campaign metrics.
• Skills: Excellent communication, analytical problem-solving skills, and a strong customer service mindset.

Work Schedule & Benefits

• Work Model: 100% On-site in Lisbon, Portugal.
• Schedule: Rotational shifts with 2 days off per week.
• Relocation Support: Access to a company-provided accommodation option in a shared apartment in Lisbon (subject to terms).
• Benefits: Daily meal allowance and attendance bonus.