Digital Customer Success & Growth Specialist

Technogym; Lisboa; Híbrido; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Technogym is seeking a Customer Success & Digital Account professional to drive growth and adoption of our Digital portfolio. You will act as a trusted advisor for customers and internal teams, supporting commercial development and successful implementation of digital solutions.

This hybrid role combines office work with on-site visits to customers. You will lead onboarding, training, and adoption activities, develop customer success stories, and organize webinars to promote the digital

Qualificações

• Experience in customer success or account management roles is preferred.
• Familiarity with digital products and platforms in a SaaS environment.
• Strong relationship-building and communication skills.

Responsabilidades

• Drive growth and adoption of Technogym's Digital portfolio.
• Act as trusted advisor to customers and internal stakeholders.
• Lead onboarding, implementation and training for digital products.
• Support pre-sales with product demonstrations and solution guidance.
• Develop customer success stories and best practices.
• Organize webinars and workshops to promote the digital ecosystem.

Conhecimentos

Account management

Solution selling

Relationship skills

Digital portfolio

Training & onboarding

Ferramentas

CRM software

Descrição da oferta de emprego

Technogym is seeking a Customer Success & Digital Account professional to drive growth and adoption of our Digital portfolio. You will act as a trusted advisor for customers and internal teams, supporting commercial development and successful implementation of digital solutions.

This hybrid role combines office work with on-site visits to customers. You will lead onboarding, training, and adoption activities, develop customer success stories, and organize webinars to promote the digital