DEVOPS for Application Production Support

Decskill; Lisboa; Presencial; EUR 42 000 - 64 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting company with a strong European footprint, is seeking a DevOps professional for Application Production Support. The role spans monitoring, incident management, environment validation, and automation improvements across multiple projects.

Based in Lisbon and part of the Astek Group, Decskill offers long-term opportunities with international exposure, a people-first culture, and a collaborative, ownership-driven team environment. Proficiency in English is required.

Qualificações

• Experience with RedHat Linux and IT infrastructure.
• Knowledge of Ansible and Python.
• Dynatrace monitoring experience.
• Experience in Continuous Delivery, deployments, rollbacks.
• Familiarity with Terraform, Jenkins, Git/GitLab.
• Good level of English.

Responsabilidades

• Support IT services by understanding business workflows and scenarios.
• Monitor application status and infrastructure resources.
• Plan and execute technical tasks; contribute to post-release checks.
• Manage incidents and escalations within defined SLAs.
• Validate environments and review scripts prior to UAT.

Conhecimentos

RedHat Linux

IT infrastructure

Ansible

Python

Dynatrace

Terraform

Jenkins

Git/GitLab

English

Continuous Delivery

Ferramentas

Dynatrace

Git/GitLab

Terraform

Jenkins

Ansible

Descrição da oferta de emprego

We are growing. And we are looking for talented people!

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for DEVOPS for Application Production Support!

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios.
• Monitoring the application status / Monitoring the infrastructure server resources.
• Performing the analysis, planning all technical tasks required and executing them.
• Contribute towards better post-release checkouts.
• Managing Incidents, crisis calls, communications and ensure optimal resolution of incidents within SLAS in place.
• Monitoring the application status.
• Monitoring the infrastructure server resources.
• Perform validation between each environment.
• Perform regular reviews of scripts before UAT phase
• Perform a regular report to Project Manager/Technical Leader of server and application points to improve.
• Proposes and implement optimizations for the project (can be linked to server configuration, rewrite of scripts).
• Perform a capacity planning for projects at least once a year.
• Provide support to projects regarding definition of solutions.
• Participate on the standardization of practices.
• Participate on the validation of migrations done of servers instances.
• Participate on the evolution of servers tools.
• Performing the analysis, planning all technical tasks required and executing them.
• Defining tactical solutions to resume processes as quick as possible.
• Contributing to find out the incident root cause.
• Engaging the proper escalation path for all situations.
• Adopting the global and departmental guidelines, IT best practices and IT Security recommendations.
• In addition to the daily application support activity, the Application Support team contributes to the definition of non-functional requirements that a new application must respect before going in production. Moreover, it participates in the definition and implementation of projects to reduce support activity needed on critical systems.

Requirements:

• Particular knowledge and experience with RedHat Linux // Good IT infrastructure knowledge // Amsible, Python.
• Application Performance Monitor (Dynatrace preferable).
• Experience in Continuous Delivery context, Industrialization/automatization of deliveries, deployments, rollbacks. Terraform, Jenkins, GIT/GITLAB.
• Good level of english.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

What you can expect from us?

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.