Danish-Speaking Customer Advisor – Lisbon Tech Support

Concentrix; Lisboa; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary and performance bonus

Free training on the company and project

Career development programs

Bring-a-friend bonus opportunities

Résumé du poste

Concentrix is looking for a Customer Representative (Danish-speaking) in Lisbon, Portugal. This on-site role involves responding to customer requests and ensuring high satisfaction by assisting with inquiries and technical support.

With full-time indefinite contracts, competitive salary, and performance bonuses, this position also offers substantial career growth and development programs, making it ideal for proactive candidates looking to advance in the tech industry.

Qualifications

• High level of Danish and fluent in English required.
• Excellent communication skills to simplify technical language for non-technical users.
• Demonstrated patience in solving issues.
• Keeping up with latest IT and tech-related trends.
• Must be proactive and a great team player.

Responsabilités

• Respond to inbound customer requests, documenting relevant case information.
• Assure excellent customer satisfaction by assisting users with queries and technical support.
• Properly escalate customer issues as needed.
• Collaborate with technicians to resolve help tickets.

Connaissances

Danish (written and oral)

Fluent in English (B2)

Excellent writing and verbal communication skills

Proactive and self-motivated

Team player

Description du poste

Concentrix is looking for a Customer Representative (Danish-speaking) in Lisbon, Portugal. This on-site role involves responding to customer requests and ensuring high satisfaction by assisting with inquiries and technical support.

With full-time indefinite contracts, competitive salary, and performance bonuses, this position also offers substantial career growth and development programs, making it ideal for proactive candidates looking to advance in the tech industry.