Danish-Speaking Cruise Line CS Pro — Remote (Portugal)

Closerhire; Lisboa; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

14 Salaries a Year

Accommodation Provided

Flights Covered

Private Health Cover

Work From Home

Job summary

CloserHire supports a leading Cruise Line and is recruiting a Danish-speaking Customer Service Expert to work remotely from anywhere in Portugal. Your day-to-day includes inbound calls, selling and cross-selling cruise packages, post-booking support, and helping travel agents with bookings, destinations, documents and prices.

The role offers 14 salaries a year (1500€ each), accommodation provided, flights covered, private health cover and a fully remote setup from a multinational team.

Qualifications

• Sales experience is mandatory; CS/BPO experience is an advantage.
• English skills (B2).
• Danish level: C1.

Responsibilities

• Handle inbound calls and assist customers with cruise bookings and inquiries.
• Sell and cross-sell cruise packages and related products; upsell where appropriate.
• Provide post-booking support and help travel agents with bookings, destinations, pricing, and documentation.

Skills

Sales experience

Customer service

English (B2)

Danish (C1)

Job description

CloserHire supports a leading Cruise Line and is recruiting a Danish-speaking Customer Service Expert to work remotely from anywhere in Portugal. Your day-to-day includes inbound calls, selling and cross-selling cruise packages, post-booking support, and helping travel agents with bookings, destinations, documents and prices.

The role offers 14 salaries a year (1500€ each), accommodation provided, flights covered, private health cover and a fully remote setup from a multinational team.