Remote Danish-Speaking Customer Support Specialist

CloserHire; Portugal; Teletrabalho; EUR 14 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Training program

Career growth

Multicultural environment

Resumo da oferta

CloserHire in Portugal offers a full-time remote customer support role. You will respond to inquiries via phone, chat, and email, delivering professional and high-quality service for automotive and digital products. The position pays 1030€ x14, with a holiday and Christmas salary, and you can work from anywhere in Portugal.

Training and onboarding are included to help you settle in. We value team players, CRM experience is a plus, and you will join a dynamic, multicultural environment with

Qualificações

• Experience using CRM systems is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong organizational skills and attention to detail.
• Ability to troubleshoot issues and provide effective solutions.
• Team player with a proactive and customer-focused mindset.

Responsabilidades

• Day to day you will respond to customer inquiries via phone, chat, and email, delivering professional and high-quality support, assist customers with questions related to automotive and digital products, troubleshooting issues effectively, maintain accurate documentation of customer interactions, resolutions, and follow-ups in CRM systems, collaborate with colleagues and internal teams to continuously improve the customer experience, stay up to date with the latest offers, policies, and services to provide accurate and timely information, ensure customer satisfaction by delivering a warm, professional, and solution-oriented experience, and meet quality and operational performance targets while contributing to service excellence.

Descrição da oferta de emprego

CloserHire in Portugal offers a full-time remote customer support role. You will respond to inquiries via phone, chat, and email, delivering professional and high-quality service for automotive and digital products. The position pays 1030€ x14, with a holiday and Christmas salary, and you can work from anywhere in Portugal.

Training and onboarding are included to help you settle in. We value team players, CRM experience is a plus, and you will join a dynamic, multicultural environment with